Note: The job is a remote job and is open to candidates in USA. Cell Signaling Technology (CST) is a life sciences company dedicated to providing high-quality products and services to researchers globally. The Senior Account Manager will drive sales growth and expand CST’s presence in biopharma and regulated environments by cultivating strategic relationships and identifying growth opportunities.
Responsibilities
- Drive revenue growth by strategically positioning CST’s portfolio within RUO, clinical, translational, and regulated laboratory environments, aligning solutions with customer compliance and validation requirements
- Manage and expand current and new key accounts across biopharma, CROs, clinical labs, and diagnostic organizations, utilizing a consultative, solution-based approach tailored to regulated workflows
- Develop and execute comprehensive account plans that incorporate regulatory considerations, validation needs, and clinical application requirements
- Identify and engage key stakeholders including clinical scientists, QA/QC, regulatory affairs, and laboratory leadership to support product adoption and long-term partnerships
- Accurately forecast sales and maintain pipeline visibility, ensuring alignment with regulated procurement cycles and project timelines
- Drive cross-selling and upselling opportunities by introducing validated, compliance-ready solutions that support clinical and diagnostic use cases
- Partner with internal stakeholders to develop proposals, pricing strategies, and contracts that align with regulated purchasing processes and documentation requirements
- Build and maintain strategic relationships with clinical investigators, translational scientists, lab directors, QA/QC leaders, and regulatory stakeholders
- Serve as a trusted advisor by providing insights into product validation, assay reproducibility, documentation standards, and compliance considerations (e.g., GxP, CLIA, CAP where applicable)
- Support customers in navigating product selection for clinical and regulated applications, ensuring alignment with their internal validation and quality standards
- Deliver a high-quality customer experience by anticipating needs, ensuring timely responses, and maintaining consistent engagement across regulated environments
- Collaborate with internal technical experts to deliver application support, validation guidance, and training tailored to clinical workflows
- Partner closely with Sales, Product Management, Marketing, R&D, Quality, Regulatory, Legal, and Finance teams to support compliant commercialization and customer engagement strategies
- Act as the voice of the customer, providing insights related to clinical use cases, regulatory expectations, and quality requirements to inform product development and positioning
- Coordinate with technical and application scientists to ensure solutions meet validation standards and are fit-for-purpose in regulated settings
- Facilitate alignment between global and regional teams on regulatory considerations, account strategies, and customer commitments
- Monitor and analyze trends in clinical research, diagnostics, regulatory landscapes, and translational science, sharing insights to shape commercial and product strategies
- Identify new opportunities in emerging clinical applications, companion diagnostics, and regulated research areas
- Represent CST at industry conferences, clinical symposia, and regulatory-focused events to strengthen market presence and thought leadership
- Provide input into portfolio and commercial strategy to ensure alignment with evolving clinical and regulatory requirements
- Maintain accurate account records, contracts, and documentation in compliance with internal policies and external regulatory standards
- Ensure all activities adhere to ethical sales practices, GxP expectations, and customer-specific compliance requirements
- Support documentation needs related to product validation, audits, and regulated procurement processes where applicable
- Manage expenses and reporting in accordance with company policies
- Track and report performance metrics aligned with both commercial objectives and compliance expectations
Skills
- Bachelor's degree in Life Sciences or related field (advanced degree preferred)
- 5+ years of experience in life science sales with a strong emphasis on clinical, or regulated environments (biopharma, CROs, clinical labs)
- Demonstrated experience working within or selling into GxP-regulated environments (e.g., GLP, GMP, GCP) and familiarity with clinical validation requirements
- Practical experience with antibody-based applications relevant to clinical workflows (e.g., IHC, Flow Cytometry, ELISA, High Content Imaging)
- Proven ability to sell complex products / scientific solutions
- Strong understanding of drug development, translational research, and/or diagnostic laboratory processes
- Proven ability to navigate complex stakeholder environments, including QA/QC and regulatory functions
- Excellent communication, presentation, and organizational skills
- Proficiency with CRM systems (e.g., Salesforce) and Microsoft Office tools
- Demonstrated ability to achieve and exceed revenue targets
- Ability to travel regularly within the assigned territory, with occasional domestic/international travel
- Master's or Doctorate degree in Biology or related field including Cell Biology, Immunology, Molecular Biology
- A doctorate degree is preferable
- Existing network within the Bay Area biopharma and CRO ecosystem
- Experience selling to both commercial biopharma and academic/government accounts
- Familiarity with strategic selling methodologies and scientific collaborations
- Demonstrated success in high-value solution and services selling
Benefits
- Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
- Vision Insurance
- Life Insurance, Short and Long Term Disability
- Flexible Spending accounts
- 401(k) Plan with 6% match
- Tuition Reimbursement
- Generous PTO package
- Parental Leave
- Pet Insurance
- Employee Assistance Program
- Onsite Subsidized Cafeteria
- Free Parking
Company Overview
Founded by research scientists in 1999, Cell Signaling Technology (CST) is a private, family-owned company that prides itself on operating as a research institute developing quality products for other researchers. It was founded in 1999, and is headquartered in Danvers, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.cellsignal.com.Company H1B Sponsorship
Cell Signaling Technology (CST) has a track record of offering H1B sponsorships, with 2 in 2024, 3 in 2023, 6 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.