Note: The job is a remote job and is open to candidates in USA. Henry Schein One is a global leader redefining dental practice management. The Sr Data & Insights Analyst plays a pivotal role in driving strategic growth and improving business outcomes by delivering data-driven insights that inform key business decisions.
Responsibilities
- Analyze acquisition, sales, engagement, retention, and operational data and related customer behavior and outcomes to identify opportunities for optimization and growth
- Develop ad hoc and production dashboards, reports, visualizations, and other analyses to monitor key performance indicators and identify trends, drivers, anomalies, and areas for improvement
- Query, prepare, explore, and leverage data across our internal data warehouse, CRM, contact center, and digital analytics platforms to synthesize actionable insights and inform business decisions
- Develop and maintain sales forecasts and contribute to broader operational and revenue forecasting that informs planning and budgeting
- Analyze subscription, billing, and payment data to track trends and surface opportunities for improvement
- Conduct operational analysis across the member lifecycle – acquisition, onboarding, retention, and support – to identify root causes and improvement opportunities
- Build advanced Excel models and analyses for ad hoc business questions and scenario planning
Skills
- 5+ years of experience as a business or data analyst, preferably with a digitally focused, direct-to-consumer subscription-based model
- Analytically curious and insight-driven, with a passion for connecting the dots across data to improve business outcomes and enable growth
- Proficient in SQL for querying large, complex data sets, and in R (or similar) for statistical analysis, forecasting, and business scenario modeling
- Experience with data visualization/BI tools such as Domo or Power BI
- Comfortable using AI tools (Copilot, Claude, and/or Cursor) to accelerate analysis, automate repetitive tasks, and surface insights faster, with genuine enthusiasm for adopting new AI capabilities as they emerge
- Skilled at translating business needs into data requirements, key metrics, and actionable insights that support strategic decision-making
- Experience designing experimental testing methodologies to identify and quantify the drivers and impact of product, marketing, and operational changes
- Excellent verbal and written communication skills, with the ability to distill complex findings into clear, actionable presentations for non-technical stakeholders at all levels
- Excellent interpersonal and conflict-resolution skills, with the ability to build trust across teams and communicate constructively even when findings challenge assumptions
- Highly organized with excellent time management skills
- Able to manage multiple projects and shifting priorities in a fast-paced, dynamic environment while maintaining quality and accuracy
- Bachelor's Degree in a related field such as business, statistics, economics, or a quantitative discipline is preferred; equivalent professional experience will also be considered in lieu of a degree
Benefits
- A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!
- This position is eligible for a bonus target not reflected in the range.
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