Note: The job is a remote job and is open to candidates in USA. Lodging Source specializes in arranging hotel accommodations for group travel and extended lodging needs, emphasizing a tailored approach and transparency. The Strategic Account Manager will be responsible for managing client lodging needs, negotiating hotel rates, and fostering strong client relationships to support account growth.
Responsibilities
- Manage a portfolio of client accounts across various industries, serving as their dedicated lodging resource
- Coordinate group, project, and extended stay hotel bookings tailored to each client's needs
- Negotiate rates and terms with hotel partners to deliver cost-effective solutions for your clients
- Build lasting client relationships through responsive, detail-oriented service
- Support account growth through strategic management, anticipating client needs, and consistently delivering value
Skills
- Skilled negotiator with strong attention to detail and organizational ability
- Proficient in CRM tools, Microsoft Office, and web-based platforms
- Excellent communicator who is comfortable managing relationships by phone and email
- Self-starter who thrives working independently from home
- Someone who is highly organized and can multitask in a fast-paced environment
- Background in account management, hospitality, or hotel operations preferred
Benefits
- Remote/work from home
- On-call rotation roughly once every 7 weeks (evenings/weekends)
Company Overview