Note: The job is a remote job and is open to candidates in USA. Therap Services, the national leader in online electronic health records and documentation for people with developmental disabilities, is seeking a Support Specialist for their Digital Transformation team. The role involves creating and developing engaging e-learning and training content using AI technologies, with a focus on enhancing the learning experience.
Responsibilities
- Leverage generative AI tools to draft, refine, and produce e-learning and training content, including scripts, video storyboards, and voice-over narration
- Utilize AI-powered video and voice generation software, alongside traditional authoring tools, to create interactive and engaging multimedia content
- Work with subject matter experts (SMEs) to gather core information, using AI to synthesize inputs and rapidly generate initial content drafts for SME review and validation
- Critically review, edit, and fact-check all AI-generated content to ensure accuracy, clarity, and consistency with brand standards and tone
- Collaborate with other team members to ensure that content is consistent with brand standards
- Ensure that content meets all quality standards
- Track and analyze e-learning and training metrics to measure effectiveness
- Work on special projects as needed
Skills
- Strong foundation in e-learning and training
- Exceptional communication skills
- Passion for exploring and implementing AI tools to enhance the learning experience
- Leverage generative AI tools to draft, refine, and produce e-learning and training content, including scripts, video storyboards, and voice-over narration
- Utilize AI-powered video and voice generation software, alongside traditional authoring tools, to create interactive and engaging multimedia content
- Work with subject matter experts (SMEs) to gather core information, using AI to synthesize inputs and rapidly generate initial content drafts for SME review and validation
- Critically review, edit, and fact-check all AI-generated content to ensure accuracy, clarity, and consistency with brand standards and tone
- Collaborate with other team members to ensure that content is consistent with brand standards
- Ensure that content meets all quality standards
- Track and analyze e-learning and training metrics to measure effectiveness
- Work on special projects as needed
- Bachelor's degree, preferred
- Exposure to or experience in the human services field
- Strong writing, editing, and communication skills, with specific experience in prompt engineering and refining AI-generated text
- Strong computer skills with direct experience or a demonstrated ability to quickly learn AI content creation platforms for video, voice, and text generation
- Self-motivated with the ability to work independently and as part of a team
- Excellent organizational and time management skills
Company Overview
Therap Services is a computer software company specializing in documentation, reporting, and communication services. It was founded in 2003, and is headquartered in Waterbury, Connecticut, USA, with a workforce of 201-500 employees. Its website is https://www.therapservices.net/.