Note: The job is a remote job and is open to candidates in USA. Utility Partners of America is hiring Temporary Call Center Representatives to support a utility customer service operation. This remote role involves handling inbound customer service calls, assisting with billing inquiries, and providing general account support.
Responsibilities
- Handle inbound customer service calls for utility customers
- Assist with billing inquiries, service questions, and general account support
- Document customer interactions accurately
- Deliver professional, courteous service on every call
- Follow established procedures and call guidelines
Skills
- Must live in the Greer, SC - Greenville, SC area
- Strong verbal communication skills
- Basic computer proficiency
- Reliable internet connection and a quiet, remote workspace
- Ability to start immediately and complete the temporary assignment
- Customer service or call center experience preferred (not required)
Benefits
- Work from home
- 1 week of paid training provided
Company Overview
Utility Partners of America is a utility company offering water, gas, and electric utilities. It was founded in 1997, and is headquartered in Greenville, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is http://utilitypartners.com.