Note: The job is a remote job and is open to candidates in USA. Job Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Legal Receptionist to be the first point of contact for clients in sensitive family law matters, managing communications and maintaining organized records.
Responsibilities
- Monitor and manage overflow call system
- Assist with general office organization and electronic filing systems
- Organize and maintain electronic client records in the CRM system
- Process and respond to incoming emails according to firm guidelines
- Gather basic caller information and document accurately
- Handle confidential information in compliance with legal requirements
- Answer and direct incoming calls with professionalism
- Make referrals for callers seeking assistance outside the practice area
Skills
- Time Zone: Pacific Standard Time (PST)
- Office Hours: 8:30 am to 5:00 pm PST
- 2-3 years of experience working as a receptionist/ front desk position
- Legal background is highly appreciated
- Software: CRM system, Microsoft Office Suite
- Positive attitude
- Effective communication skills
- Proactivity
- Team player mindset
- Problem-solving ability
- Emotional intelligence
- Detail-oriented approach
- Strong organizational skills
- Ability to manage confidential information
Company Overview
We help incredible people find amazing careers working from home for a United States-based business. It was founded in undefined, and is headquartered in , with a workforce of 201-500 employees. Its website is https://jobduck.com/.