Note: The job is a remote job and is open to candidates in USA. Experian is a global data and technology company, powering opportunities for people and businesses around the world. The Vice President of Revenue Operations will oversee the commercial operations and systems infrastructure that support revenue execution, managing a team that works across various operational areas to ensure efficiency and effectiveness in revenue processes.
Responsibilities
- Own the end-to-end Salesforce platform (Sales Cloud and Service Cloud) as the business’s core commercial system
- Lead the Salesforce organization (via a direct SFDC leader), ensuring strong platform governance, delivery, and adoption
- Own the strategy, prioritization, and roadmap for Salesforce and the broader revenue technology ecosystem (CPQ, CLM, billing integrations)
- Establish Salesforce as the single source of truth for customer, pipeline, service, and revenue data
- Drive data integrity, standardization, and operational discipline across all revenue workflows
- Stabilize, simplify, and integrate core commercial systems in partnership with Technology and Transformation teams
- Own and standardize end-to-end quote-to-revenue processes globally
- Govern Deal Desk, pricing, discounting, and approval frameworks
- Establish clear SLAs, process ownership, and execution accountability across regions
- Drive improvements in cycle time, process efficiency, and execution consistency
- Own forecasting methodology, pipeline standards, and inspection cadence
- Establish a single, trusted forecasting model used by both Sales and Finance
- Drive pipeline health, deal progression, and risk visibility across all segments
- Own operational alignment across pipeline, billing, and revenue realization
- Ensure rigor across pricing, discounting, billing accuracy, and collections handoffs
- Work closely with Finance and Global Financial Services (GFS) to minimize revenue leakage and ensure compliance
- Bring structure and visibility to revenue workflows spanning contract → invoice → cash
- Lead global standardization across systems and commercial processes
- Drive change management, adoption, and operating discipline across a matrixed organization
- Prioritize and execute against high-impact improvements quickly, even in imperfect conditions
- Lead modernization & automation around forecasting, pipeline management, and the GTM technology stack
- Collaborate with Sales Leadership: Pipeline execution, forecasting inputs, performance management
- Collaborate with Finance & Revenue Accounting: Revenue recognition, financial alignment, audit readiness
- Collaborate with Global Financial Services (GFS): Invoicing, AR, and collections execution
- Collaborate with Global Business Transformation (GBT): System modernization and enterprise initiatives
- Collaborate with Sales Strategy & Enablement: Tool adoption, sales programs, and methodology
Skills
- 15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership
- Proven track record of leading transformation in complex, global organizations
- Deep, hands-on expertise in Salesforce (Sales Cloud and Service Cloud)
- Deep, hands-on expertise in CPQ and CLM systems
- Deep, hands-on expertise in billing operations, contracts, and revenue workflows
- Strong financial acumen with close partnership to Finance and Revenue Accounting
- Demonstrated ability to define strategy and drive execution
- Experience leading global, cross-functional teams in matrixed environments
Benefits
- Comprehensive executive level total rewards package
- Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
- Core benefits including medical, dental, vision, and matching 401K
- This a US based, Remote position with periodic travel
Company Overview
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