Note: The job is a remote job and is open to candidates in USA. Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility and innovation. They are seeking an Outbound Sales Representative to contact existing customers, upgrade or re-subscribe their services, and deliver sales results that meet client performance objectives.
Responsibilities
- Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company
- Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
- Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
- Adhere to operational processes, PCI compliance, client standards, and program standards
Skills
- Must be a Texas, Indiana, Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, West Virginia or Iowa permanent resident with tangible address verification
- Private and secure workspace at home free from background noise or distractions
- Minimum of 6 months experience in customer service, call center, or sales preferred
- Strong communication skills with the ability to engage diverse customers clearly and professionally
- Ability to listen actively, handle objections, and build rapport quickly
- Comfortable working with call scripts while adapting to customer needs
- Basic computer skills and familiarity with CRM or call management systems
- Goal‑oriented, self‑motivated, and able to work independently in a remote environment
- Must strictly adhere to assigned work schedules and have no scheduling conflicts within the next 30 days
- Must be able to pass the background check and Drug Test
- Must complete a self-administered tech validation tool through Thinscale
- Must provide your own Computer or Laptop
- Internet Connection - Direct wired connection: Minimum of 25mbps download and 10mpbs upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, no mobile broadband connections, no wifi-extenders and no Ethernet Wall Jack/Port). T-Mobile is not an accepted ISP
- Windows 11 Desktop or laptop current on all security updates (Macbooks or Chromebooks are not allowed)
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Hard Drive Storage: Free space – 7 GB usable
- Processor: Dual‑Core @ 3.0 GHz or better, or Quad‑Core @ 2.0 GHz or better, with a minimum of 4 cores and 4 threads
- RAM Requirement: 8 GB
- Anti-Virus – Full versions of Windows Defender or Essentials
- Minimum of 6 months experience in customer service, call center, or sales preferred
- Prior work-from-home call center experience is a plus!
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Company Overview
Movate a Human-Centered Technology and Experiences Company. It was founded in 1996, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is https://www.movate.com/.