At arenaflex, we're more than just a company – we're a team of dedicated professionals united by a noble purpose: helping save lives for a living. With a rich history dating back to 1874, we've been at the forefront of innovation, technology, and strategic partnerships to deliver products and services that protect life and valuables. As the #1 smart home security provider in the U.S., we're committed to making a real impact in the lives of our customers every day.
At arenaflex, it's not just a job – it's a chance to be part of a team that's making a difference. We're the leading provider of electronic security, interactive home and business automation, and monitoring services for residences and small businesses in the United States. Our employees are everyday heroes, using their talents for good at work, home, and in our communities. Join us and discover a culture of passion, commitment, drive, and ambition.
We're seeking an experienced Customer Service Monitoring Representative to join our team in a remote work opportunity. As a pivotal part of our noble purpose, you'll be responsible for monitoring and dispatching proper authorities for residential and small business alarms, as well as contacting responsible parties. This role requires attention to detail, technical aptitude, and problem-solving skills to provide exceptional customer service.
At arenaflex, we're committed to our employees' growth and well-being. Our comprehensive benefits package includes:
We're looking for someone with results they're proud of, including:
The pay for this role is $17.50 per hour base. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off among others. Employees accrue up to 120 hours in their first year, with an increasing accrual rate after the first year. We also offer 6 paid holidays.
arenaflex is an EEO Employer, committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. We celebrate diversity and strive to ensure every employee and applicant feels valued. Visit us at jobs.arenaflex.com/diversity to learn more.
Ready to join our team and make a real impact? Apply now for the Customer Service Monitoring Representative role at arenaflex. Visit jobs.arenaflex.com to submit your application.