About the role
We are looking for a highly skilled Sales Audit & Performance Manager to help elevate the quality and effectiveness of our sales team. This is not a traditional management role — instead, you will act as a critical partner to leadership by auditing sales interactions, identifying improvement opportunities, and coaching the team to perform at a higher level.
This role is ideal for someone with strong consultative sales experience who can break down what “great” looks like and help others consistently execute it.
What you'll do
Conduct in-depth audits of sales activities across multiple channels, including: call recordings, emails, SMS / chat conversations;
Evaluate performance against company sales processes, frameworks, and best practices;
Identify gaps in: discovery and needs analysis, objection handling, communication clarity and tone, closing techniques, follow-up quality;
Provide structured, actionable feedback to individual sales reps;
Work closely with leadership to: Improve sales scripts and processes, refine messaging and positioning, and identify trends and recurring performance issues;
Track and report on team performance, quality scores, and improvement over time;
Support onboarding and ongoing training by sharing best practices and examples.
Requirements:
Strong sales background (mandatory):
Proven experience in consultative sales (B2B or high-ticket B2C preferred)
Deep understanding of sales frameworks and buyer psychology
Experience reviewing or improving sales performance
Prior experience in QA, auditing, coaching, or sales enablement is highly preferred
Excellent English skills (C1–C2 level or equivalent)
Ability to evaluate nuance in tone, persuasion, and communication
Analytical mindset
Ability to assess conversations critically and objectively
Strong communication skills
Can deliver clear, constructive, and actionable feedback
High attention to detail
Availability to work US business hours
Compensation: $2000 to $2200 per month
Ready to make an impact? Apply now on and join our team.