Role Overview
The Salesforce Business Analyst is a hands-on, business-facing Salesforce expert who partners closely with stakeholders to translate business needs into scalable Salesforce solutions. This role blends technical configuration with business process improvement, serving as a trusted advisor to Business Process Owners (BPOs) and users while contributing to the ongoing evolution of the Salesforce platform. This role is part of small team embedded in the business, partnered with IT. You are expected to be a strong advocate for the Commercial teams and additional users such as product management and sample fulfillment, ensuring their voices are heard and that the platform is continuously improved and evolved to enhance user experience towards efficiency and effectiveness towards a 360 view of the customer enabling the commercial team to be more successful at managing and developing customer relationships and developing and driving opportunities for growth.
** Please note, for purpose of advertisement, role title/duties fit industry titling of SF Business Analyst, internal titling will be SF Business Specialist **
Key Responsibilities
Stakeholder Advocacy & Partnership:
User Experience (UX) Champion:
Business Process Engineering:
Executing on Strategy:
Salesforce CPQ and Revenue Cloud:
Data Strategy & Flow:
Required Qualifications & Skills
Experience: Minimum 4+ years of hands-on experience in Salesforce administration or development, with a proven track record of driving system adoption in a fast-paced environment.
Technical Proficiency:
Salesforce Administrator certification is required; Platform App Builder or Developer certifications are highly preferred.
Deep understanding of Salesforce CPQ and Salesforce Revenue Cloud architecture and configuration.
Deep expertise in Salesforce Flow is required, including designing, building, and maintaining automation that supports and enhances business processes. Working knowledge of Apex and Lightning Web Components is preferred to enable effective collaboration with IT and understanding of technical solutions, though hands-on development is not expected.
Experience with integrations with SAP and other business tools
Business Acumen: Exceptional ability to translate "business speak" into "technical requirements." You must be comfortable leading discovery sessions, understanding the value trying to be created and able to present solutions to executive stakeholders in easily understandable terms.
Data Expertise: Strong skills in data modeling and management, including experience with Data Loader and an understanding of relational database concepts. Understanding of master data concepts and processes to maintain integrity.
Passionate and Results Oriented: A genuine "customer-first" mindset. You should be energized by the idea of improving the customer’s experience or making someone’s job easier or more impactful through better technology, enabling positive business outcomes.
Tate & Lyle complies with all local/state regulations requiring salary range transparency.
When determining final compensation, we take into consideration: skillset, job scope, knowledge, prior experience, cost of living, market data, budget availability, and other factors as permitted by law.
The salary range for this position is: $90,000 - $132,000.
In addition to competitive pay, we offer a comprehensive Total Rewards package that includes but is not limited to:
Medical, Dental, Vision coverages
Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave
401K with company match
Company paid life insurance
Additional benefits at not cost to employee such as: Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more!
In addition to your Total Rewards, culture and ED&I are very important to Tate & Lyle. We offer multiple Employee Resource Groups (ERGs) that support various communities.
#LI-RF1
California Consumer Privacy Act ("CCPA")
The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.