Self-Direction Payroll Assistant

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. The Self-Direction Payroll Assistant is responsible for ensuring the accurate and timely processing of payroll for Self-Hired Staff while supporting compliance with program guidelines and state regulations.

Responsibilities

• Review and validate Self-Hired Staff shifts worked to ensure compliance with Self-Direction program guidelines and submission deadlines. Coordinate with support team members as necessary to address discrepancies and ensure timely follow-up
• Ensure all payroll entries are accurate, complete, and supported by proper documentation (e.g., hours worked, service notes, no gaps in service)
• Collaborate with HR, Finance, Fiscal Intermediary Coordinators, and Program Managers to ensure all Self-Hired Staff documentation is received and up to date prior to processing payments
• Respond promptly and courteously to inquiries regarding pay periods, deductions, tax forms, and payment status
• Support year end inquiries including assistance with W-2 and 1099
• Maintain strict confidentiality of all payroll and personal information
• Identify, report, and assist in resolving payroll irregularities or compliance issues
• Collaborate with support team to monitor, manage, and control overtime usage, ensuring alignment with budgetary constraints, staffing needs, and organizational policies
• Support incident reporting and follow-up activities in alignment with OPWDD standards and agency procedures
• Escalate complex payroll or compliance issues to the Self-Direction Payroll Coordinator as needed
• Work collaboratively with the Circle of Support Team (including people supported, Self-Hired Staff, and Support Broker) to correct payroll or documentation errors
• Ensure payroll and supporting documentation for Self-Hired Staff are compliant with OPWDD regulations, Medicaid guidelines, and PCCS agency policies. Conduct regular audits of Paycom and eVero systems to verify accuracy and regulatory adherence
• Monitor staff and administrative processes to ensure proper service documentation and adherence to established procedures
• Participate in internal and external audits, assisting in the correction of any identified compliance issues
• Advocate for the needs and rights of people supported, ensuring they receive appropriate services and supports
• Assist people supported and families in identifying additional resources or services as needed
• Complete all mandatory and assigned trainings within required timeframes
• Take initiative to seek guidance and training in areas requiring professional development
• Pursue ongoing learning opportunities aligned with personal and organizational goals

Skills

• Minimum age of 18
• High School Diploma or GED required
• Minimum 1 year of experience in payroll, bookkeeping, or administrative support
• Associate's degree in business administration, Accounting, Human Services, or related field preferred
• Prior experience in a Self-Direction, Medicaid-funded, or home care environment strongly preferred
• Familiarity with payroll systems (e.g., eVero, Paycom) is an asset
• Knowledge of state labor laws, wage and hour rules, and Medicaid Self-Direction guidelines is a plus
• Experience in payroll processing or a related finance role with a focus on accuracy, confidentiality, and adherence to agency and legal standards

Benefits

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Company Overview