For a quick application text APPLY1 to 82174

The Senior AR Specialist supports the AR Manager in overseeing Accounts Receivable operations, with a primary focus on advanced collections, cash application oversight, and leadership support for the Customer Service Specialist (CSS) and Cash teams. This role also performs key monthly financial reporting activities, including rebate processing, general ledger reconciliations, and bank statement reviews.

This position plays a critical role in driving financial accuracy, strengthening both internal and external customer relationships, and supporting the implementation of new processes and training initiatives. The Senior AR Specialist ensures timely issue resolution, upholds high customer service standards, and contributes to continuous improvement across Accounts Receivable functions.

The Senior AR Specialist works closely with internal departments, management, sales, and operations to ensure efficient, timely processes and achievement of departmental performance metrics.

The ideal candidate will have demonstrated experience with NetSuite and prior experience in the automotive industry.

Key Responsibilities

Accounts Receivable Collections (30%)

• Research, review, and resolve escalated internal and external customer issues in accordance with SLAs and AR objectives
• Demonstrate flexibility and the ability to multitask in a fast-paced environment
• Assist in leading monthly aging reviews and departmental meetings
• Foster strong internal and external business relationships
• Conduct account research and reconciliation activities
• Assist in overseeing Outlook shared inboxes
• Actively work to minimize bad debt risk
• Maintain assigned customer accounts
• Coordinate with collection agencies and prepare demand letters when required

Accounts Receivable Cash (30%)

• Run and review POS reports
• Manage and reconcile bank statements
• Oversee returned check processing
• Perform cash-related research and reconciliations

Leadership & Support (40%)

• Serve as a role model for excellent customer service and delivery of the company’s Customer Promise
• Assist the AR Manager and Supervisors in supporting the CSS and Cash teams
• Create and maintain monthly regional and national rebate reports
• Assist with onboarding and training of new hires on AR processes and reporting
• Provide ongoing support to AR team members
• Review, analyze, and assist in approving credit and debit memos
• Help establish, document, and maintain standard operating procedures (SOPs)
• Assist with general ledger reconciliation efforts

Competencies

• Strong leadership, communication, and interpersonal skills
• Strategic thinking with solid project management capabilities
• Analytical mindset with attention to detail
• Ability to prioritize, make decisions, and meet deadlines
• Proactive, self-motivated, and metrics-driven
• Critical thinking and problem-solving skills
• Professional demeanor and positive attitude
• Strong industry and product knowledge
• Trusted advisor capable of influencing outcomes

Position Requirements

• Bachelor’s degree in Accounting or comparable related experience
• 2–3 years of experience in Accounts Receivable
• Experience in a high-volume transactional environment
• Intermediate to advanced proficiency in Microsoft Excel
• Experience with NetSuite, Power BI, Microsoft tools, and Smartsheet
• Proven organizational, multitasking, and time-management abilities
• Ability to work independently and achieve goals
• Willingness to work overtime as business needs require

Physical Job Requirements

• Prolonged computer use for data entry and analysis
• Ability to sit for extended periods
• Ability to lift and move file boxes as needed

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

$27.07 - $33.85/ Hour

This position is targeted to close on:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.