Who We Are
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the world’s curiosity!
Job Description:Cint is seeking a partner success manager to join our high performing Partner Success Team within the American region. The Partner Success Analyst will provide support to the Partner Success Team for their accounts and internal team initiatives. The PS Analyst will have a focus on learning Cint processes and procedures, working alongside cross functional teams. The PS Analyst will be introduced to Cint’s supply partners and will support the PS Team in establishing strategic relationships with new and existing supply partners, setting critical performance goals, and acting as a consultative resource to help supply partners achieve their goals. The Partner Success Analyst will be responsible for ensuring client satisfaction, evaluating client growth strategies, generating usage reports, and maximizing upsell opportunities by engaging with Sales, Solutions, Product Development, Product Management, Support, and Training as necessary.
This position is remote and will be managed out of our New York office. The PSM - Analyst is also expected to support any in-person account visits as needed in order to help grow business for new and existing clients. The role will support partners in multiple time zones and industries, which will require flexibility.
Responsibilities
Gain a working understanding of partners’’ businesses and organizational structures to proactively identify and execute opportunities for existing partners
Collaborate with integration consultants to facilitate API Integrations for new partners
Communicate knowledgeably to users about our product, new developments, our business model, and the economic dynamics of the marketplace
Analyze and interpret Marketplace data to help partners sell more and sell more efficiently, and proactively make recommendations for partners.
Suggest, standardize and scale policies, procedures, and best practices that improve team operations
Day to day of a Partner Success Analyst
Working with existing supply partners to identify needs and ultimately increase platform usage and growth
Corresponding via calls and emails with partners regarding integrations with our platform, their financials, new features, and industry trends
Use PowerBI, Salesforce, and other data toolsets to track and analyze account and integration performance
Communicating internally with Integration Consultants to improve integration health, and identify long-term strategies for growth
Explaining policies and procedures to partners and mediating conflicts between marketplace buyers and sellers
Participating in regular global supply team calls and communicating proactively with global team-members
Qualifications:
BA/BS degree, or similar professional experience
2-4 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines
Proven track record of driving client business growth
Experience with client interaction, client presentations, and quantitative data analysis
High proficiency in G-suite products with strong analytical capabilities
Ability to work in a fast paced, dynamic environment
You appreciate owning responsibilities (rather than tasks), have pride in your work and are committed to hold yourself accountable to the highest standards
You are inquisitive and curious – you enjoy solving technology challenges and are resourceful (knocking down doors to get what you need)
Preferred Skills:
Exposure to the Market Research industry, and basic familiarity with industry dynamics
Previous experience working in Salesforce and Microsoft PowerBI
Exposure to API integrations and customized applications
#LI-PU1
#LI-Remote
Our Values
Collaboration is our superpower
Innovation is in our blood
We do what we say
We are caring
More About Cint
We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.