Senior Consultant- Program Management

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Turner & Townsend are seeking an experienced Program Management Office (PMO) Senior Consultant within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector – the ideal candidate will have experience across multi sectors and have transferrable skills.

Core Responsibilities:

1. Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
2. Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
3. Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
4. Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation
5. Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
6. Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
7. Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
8. Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact. 
9. Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
10. Support the day-to-day operational management duties of the team, as part of the leadership team you will be required to support the achievement of our strategic goals
11. Act as or support the commission leads on our programs including managing client relations and commercial contractual arrangements
12. Support the development of program processes and systems that enable efficient data collection, management, and benchmarking
13. Ensure compliance to company compliance rules on all projects managed by third party Project Managers
14. Design and undertake training sessions and produce materials on new processes, changes and efficiencies
15. Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
16. Champion service quality in everything we do
17. Lead and motivate others to deliver excellent client service
18. Support business development activities with new and existing clients, including bid writing
19. Act as the key, day to day client interface, ensuring that client objectives are met through the delivery of our service
20. Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
21. Understanding, identifying, and developing cross-divisional ideas into value opportunities.
22. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

• 5-10 Years’ experience in program management, construction management or Audit and Compliance.
• Bachelors’ degree in Construction Management, Engineering, or similar degree.
•  Strong communication and leadership skills.
•  Attention to detail in service delivery, communications, and ways of working with others
•  Demonstrably excellent analytic and communication skills
•  Commercial awareness including the ability to articulate business decisions within the wider context and market trends
• Confident leading alone and working as part of a team, with ability to flex according to the needs of the program
•  A desire to grow and develop roles into more senior opportunities
• Business development experience, in the context of identifying opportunities with existing as well as new clients
•  Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance
•  Possess an approach to working that covers delivery of tasks and effective stakeholder engagement
•  Leadership experience in the conception, development and implementation of large programs would be beneficial
• Flexible schedule to reflect the needs of the Client
• Self-motivated and dependable. Must have the ability to prioritize workload and be organizationally astute.
• Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.
• Demonstrate the ability to successfully complete and present program reports to Clients and articulate progress, change, key risks, issues and critical factors in a concise manner.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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Please find out more about us at www.turnerandtownsend.com/ 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.