Are you a detail-oriented customer service professional with a passion for transportation, logistics, and supply chain operations? careerzynith is seeking a dedicated and experienced Senior Customer Support Specialist – Intermodal Operations to join our dynamic team in Brea, California. This is an exciting opportunity to play a pivotal role in one of the most essential and fast-moving sectors of the modern economy, helping to ensure that critical freight shipments move efficiently across North America.
Intermodal transportation represents the backbone of global commerce, combining the strengths of rail, truck, and ocean shipping to deliver goods safely, sustainably, and cost-effectively. At careerzynith, we are reimagining how freight moves through technology, innovation, and an unwavering commitment to customer success. As a Customer Support Specialist III, you will be at the heart of these operations, working directly with shippers, receivers, and carriers to coordinate seamless transportation experiences while building long-lasting professional relationships.
This is more than a customer service job — it is a career-building opportunity for someone who thrives in a fast-paced, collaborative environment and takes pride in solving complex logistical challenges. Whether you are an experienced logistics coordinator looking to take the next step or a customer service professional eager to break into the transportation industry, this role offers the training, mentorship, and growth potential you need to succeed.
As a Senior Customer Support Specialist at careerzynith, you will serve as a key contributor to our Intermodal Operations division. Your primary responsibility will be ensuring that customer shipments are delivered on time, communicating proactively with both customers and carriers, and developing strong relationships that drive long-term partnership success. You will act as the central point of coordination between shippers, receivers, contracted carriers, and internal operations teams.
While the following qualifications are not required, they will help you stand out as an exceptional candidate:
To excel in this role at careerzynith, you will bring a unique combination of technical know-how, interpersonal skills, and a customer-first mindset. The ideal candidate is someone who genuinely enjoys helping others, finds satisfaction in solving puzzles, and thrives when working collaboratively with cross-functional teams.
At careerzynith, we believe that our people are our greatest asset. We are committed to investing in the professional development of every team member, providing access to ongoing training, mentorship programs, and clear pathways for career advancement. Whether you aspire to move into operations management, account leadership, supply chain analytics, or any other area of the logistics industry, we will support your journey.
You will have the opportunity to work alongside some of the most experienced professionals in the intermodal transportation space, gaining exposure to complex supply chain challenges and learning how technology is reshaping the future of freight. Many of our team leaders have grown from within our customer support ranks, and we are proud to foster a culture that promotes from within.
careerzynith is more than a workplace — it is a community of passionate professionals who care deeply about what they do. We celebrate diversity, encourage innovation, and value every voice on our team. Our Brea, California office is a hub of collaboration, where team members support one another, share knowledge, and work together to solve challenges.
We pride ourselves on maintaining a culture rooted in respect, accountability, and continuous improvement. We believe that the best ideas come from teams that feel empowered to speak up and take ownership. At careerzynith, your contributions will be recognized, your efforts will be appreciated, and your career will be nurtured.
We are an equal opportunity employer and proudly foster a workplace that is inclusive, welcoming, and supportive of all backgrounds, identities, and experiences. All qualified applicants receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with all applicable legal requirements.
This is a full-time hourly position offering a competitive compensation package that reflects your experience, skills, and contributions. In addition to your hourly wage, careerzynith provides a comprehensive benefits package designed to support your health, well-being, and financial future.
If you are ready to take the next step in your logistics or customer service career and join a company that is genuinely transforming the way goods move across the country, we want to hear from you. This is your opportunity to work with cutting-edge technology, build meaningful relationships with industry partners, and contribute to a mission that truly matters.
At careerzynith, you will not just be filling a role — you will be part of a movement to reimagine freight transportation for the better. Bring your skills, your ambition, and your passion for customer success, and let us build the future of logistics together.
Apply today and start your journey with careerzynith.
Apply for this job