Job Title: Senior Vice President, Executive Creative Director: Global
- Lead global creative and design operations, managing cross-functional teams of up to 300 UX, UI, research, and content professionals across the United States, Mexico, and the United Kingdom.
- Define and implement the creative vision and strategy to ensure design excellence across enterprise-level digital products and services.
- Oversee the modernization of digital platforms through user discovery, information architecture, high-fidelity prototyping, and establishment of design-specific KPIs.
- Manage end-to-end project engagements, including current-state heuristic evaluations, future-state UX/UI roadmaps, and milestone-based stakeholder alignment and approvals.
- Provide leadership coaching and career development support to design managers and team leads to strengthen creative and operational capabilities.
- Structure and scale design organizations by resolving operational challenges, embedding design teams within client ecosystems, and improving cross-functional collaboration.
- Define and facilitate strategic design workshops, codify design operations processes, and produce key deliverables such as journey maps, user insight reports, and design system documentation.
- Balance creative direction with measurable business outcomes to ensure digital experiences meet both user needs and organizational objectives.
- Apply frameworks related to artificial intelligence (AI) and emerging technologies to inform digital innovation and omni-channel modernization efforts.
- Deliver executive-level presentations, strategic readouts, and design reviews to senior leadership and stakeholders.
- Support recruitment, onboarding, promotions, and performance management to cultivate a high-performing and diverse creative organization.
- Drive measurable impact at an enterprise scale by integrating user-centered design principles with business strategy.
Requirement: Applicants must have a Bachelor’s degree or foreign equivalent in Information Technology, Innovation Design, UX/UI & Interaction Design, Human Interaction Design, HCI/UX Design or related fields plus five years of experience in a related occupation. Travel/relocation required as jobs will be performed at various unanticipated locations throughout the United States. Offered Wage $262,000-$356,000/yr, plus standard company benefits.