Service Product Specialist, Acute Healthcare

Service Product Specialist, Acute Healthcare

Location Preferences: Remote (Candidates must reside in CA, NV, AZ, WA, OR, ID, UT, CO, or NM)

Travel: 25%

About Remi

Remi, a PartsSource company, is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.Remi team members are deeply committed to transforming mission-critical operations. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Job Opportunity

We are expanding our team with a driven, quota-carrying Service Product Specialist focused on supporting territory growth and new business development across the Western U.S. In this role, you will partner within a defined territory to prospect, engage, and close new customers while delivering measurable operational and financial value. You will own the full sales cycle and play a key role in expanding Remi’s presence with hospitals of 400 beds or fewer. This role directly contributes to revenue growth, territory expansion, and advancing our mission to improve healthcare equipment performance.

What You’ll Do

Territory Development & Pipeline Generation

• Prospect and qualify new acute care customers within a multi-state Western territory .
• Support territory growth through coordinated outreach, account targeting, and partner alignment.
• Build and maintain a strong pipeline aligned to monthly and annual targets.
• Execute outbound activity including calls, emails, and virtual/in-person meetings.

 Solution-Based Selling & Customer Engagement

• Conduct discovery to uncover hospital needs and identify value opportunities.
• Present tailored solutions to clinical, financial, and executive stakeholders.
• Communicate Remi’s value proposition to improve uptime and reduce costs.
• Collaborate cross-functionally to deliver solutions aligned to territory and customer priorities.

 Territory Strategy & Market Expansion

• Develop and execute territory plans to prioritize accounts and drive regional growth.
• Analyze market trends, customer segments, and competitor activity to refine approach.
• Build relationships with key stakeholders across assigned states to expand footprint.
• Identify and advance new opportunities within target accounts and regions.

 Sales Execution & Operational Discipline

• Maintain accurate pipeline, activity tracking, and forecasting in Salesforce.
• Use data to prioritize efforts and improve conversion rates.
• Progress opportunities through the funnel with consistent follow-up.
• Travel up to 25% for customer meetings, site visits, and regional engagement.

 What You’ll Bring

• 3–4 years of experience in healthcare, equipment, or service-based sales (acute care preferred).
• Proven ability to generate new business and support territory growth initiatives.
• Experience managing the full sales cycle from prospecting through close.
• Ability to engage and influence hospital stakeholders, including executive leadership.
• Proficiency with Salesforce or similar CRM platforms.
• Bachelor’s degree preferred or equivalent experience.

 Who We Want to Meet

• Act Like an Owner: You demonstrate Results Driven and Accountability & Execution by owning your territory and delivering measurable growth.
• Serve with Purpose: You apply Customer Centric and Active Listening to understand regional customer needs and deliver value.
• Adapt to Thrive: You show Managing Ambiguity and Resilience while navigating a multi-state territory and evolving priorities.
• Collaborate to Win: You leverage Influence & Communication and Team Orientation to align with internal teams and territory partners.
• Challenge the Status Quo: You use Data-Informed Decision Making and Curiosity & Problem Solving to improve territory performance.

This role offers a base salary range of $60,000 -$70,000 annually. In addition, this position is eligible for variable compensation with on-target earnings (OTE) of $100,000 – $110,000 annually. On-target earnings reflect expected total compensation for meeting established performance goals. The commission plan is uncapped. The compensation ranges listed represent the company’s good-faith estimate of the pay range for this role at the time of posting. Actual compensation will be determined based on experience, performance, and geographic location.

This position is also eligible to participate in our long-term incentive program, which may include equity awards, subject to the terms and conditions of the applicable plan documents. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k), paid time off, and other employee benefits.

About Remi

Since 1998, Remi’s mission has been to unlock the value in service contracts by providing cost-effective and innovative equipment care solutions delivered with passionate and dedicated service. In 2021, Remi became a PartsSource company. PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and provide an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.