In this role, you’ll spend your day analyzing and connecting data from multiple systems to build and maintain reports and dashboards that support customer reporting and business decisions. You’ll partner with stakeholders and customers to understand requirements and business processes, troubleshoot data issues, and ensure accuracy, often digging into queries and data models to identify root causes. Along the way, you’ll communicate insights, recommend improvements, and help drive more effective, data-informed strategies.
WHAT WE CAN OFFER YOU:
- Estimated Salary: $90,000 - $115,000 plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU’LL DO:
- Leads the analysis, design, development, and implementation of customer reporting and business intelligence solutions. These solutions provide user-friendly, intuitive reports and dashboards that drive business insights and support decision making.
- Partners with business units, I/S, and external customers to deliver data reporting solutions, acting as a liaison to enable collaboration, ensure data access and quality, and resolve escalated issues across environments.
- Understands and influences data management processes, including internal and external data feeds, data extraction, distribution, and adherence to business rules, compliance, and legal standards, ensuring proper handling of licensed, purchased, and customer data.
- Designs, builds, and maintains complex reporting systems across multiple environments, including testing and implementation of business intelligence tools, while maintaining technical expertise in relevant programming languages.
- Provides governance and leadership through data quality standards, process improvements, leveraging third-party data, and mentoring team members, while supporting analysis, issue resolution, and performance reporting for stakeholders.
WHAT YOU’LL BRING:
- 3–5 years of reporting and SQL experience (writing, reviewing, enhancing, and debugging code), with the ability to connect and integrate data from multiple systems and troubleshoot issues.
- Strong proficiency in reporting and analytics tools including Tableau, Power BI, Microsoft SQL Server, SAS, Oracle EPM (Hyperion/Brio), Microsoft Excel, and Business Objects.
- Proven experience in data modeling, transformations, and metric development, with strong analytical instincts and the ability to dig into data to identify root causes and deliver meaningful insights.
- Solid understanding of data environments, including operational data stores and data warehouses, such as Teradata, Snowflake, MongoDB, etc., along with experience in business intelligence, data validation, quality controls, and data security/risk management.
- Demonstrated ability to build reports and dashboards, partner with cross-functional stakeholders and external vendors, and communicate effectively, combining creativity, problem-solving, and strategic thinking to support business domains such as Finance, Product, Customer Service, Marketing, and Sales.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
PREFERRED:
- Experience leveraging data analytics within group benefits (e.g., health, dental, disability, life) to analyze enrollment, claims, and customer data, delivering insights that support pricing, performance monitoring, and strategic decision-making.
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at [email protected]. Please allow at least one week from time of applying if you are checking on the status.
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