Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
Job Description
Roles and Responsibilities
- Provide technical direction and guidance to craft labor in support of power equipment outages
- Develop conceptual knowledge within the professional discipline, including collaboration with specialized support roles that provide expert technical knowledge
- Apply general business knowledge gained through education or prior experience, and understand how the work of the team contributes to overall business objectives
- Resolve issues using established procedures and guidelines; escalate topics outside defined parameters to the supervisor or senior team members
- Collaborate effectively with internal teams to analyze and solve technical and operational issues
- Build and maintain strong customer relationships, act as the primary interface between the customer and GE
Required Qualifications
- Bachelor’s degree in Mechatronics, Power Engineering, Mechanical Engineering, or a related field from an accredited university or college, or a high school diploma combined with relevant professional experience or equivalent
- Proven experience in Field Service or Technical Advisory roles
- Valid driver’s license
- Willingness to travel extensively (85–90%) to customer sites in Poland and internationally
- Strong oral and written communication skills, with the ability to document, plan, present, and execute technical programs effectively
- Fluent English both spoken and written
Additional Information
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position