System Engineer

Systems Engineer

 

Position Summary

The Systems Engineer plays a critical role in supporting the organization’s technology infrastructure across the multi-family portfolio, with a primary focus on system reliability, scalability, security, and acquisition readiness. This role is responsible for engineering, implementing, and supporting enterprise technology solutions across cloud, on‑premise, and IoT environments, ensuring systems are standardized, well-integrated, and aligned with operational and business needs.

 

This position requires a highly technical, detail-oriented, and innovative professional who takes ownership of systems, incidents, and initiatives from design through execution. The Systems Engineer works closely with IT pillar teams, security, and internal stakeholders to evaluate technology solutions, improve processes through automation, maintain accurate documentation, and support ongoing infrastructure and cloud operations. The core mission of this role is to maintain and evolve the company’s technology environment in a way that supports business continuity, growth initiatives, and long-term operational efficiency.

 

Essential Duties

Systems Engineering & Infrastructure Support

• Engineer, implement, and support technology solutions across the multi-family portfolio, including servers, storage, network infrastructure, and IoT systems.
• Provide day-to-day operational support for company infrastructure to ensure availability, performance, and reliability.
• Implement, maintain, and manage system integrations across platforms and environments.
• Perform root cause analysis on escalated issues and drive permanent, scalable resolutions.
• Resolve Tier 2 incidents and service requests through the company ticketing system in accordance with established SLAs.

 

Cloud & Microsoft Azure Administration

• Implement, maintain, and manage Microsoft Azure services and technologies, including Azure AD, Azure AD DS, virtual machines, Intune, and single sign-on (SSO).
• Evaluate cloud architecture and services to optimize performance, scalability, and cost.
• Develop and maintain automation using PowerShell and other scripting platforms to improve system reliability and operational efficiency.

 

Acquisition & Property Technology Enablement

• Perform onsite technology due diligence during property acquisitions, including evaluation of cameras, access control systems, and other IoT devices.
• Engineer solutions to onboard acquired systems into the enterprise environment while maintaining security and compatibility.
• Provide budgetary estimates for due diligence activities and annual property technology budgets.
• Implement assigned technology solutions during the acquisition and onboarding process.

 

Collaboration, Security & Continuous Improvement

• Collaborate with IT pillar teams to design, test, and implement scalable systems and future-state solutions.
• Partner with the IT security team to ensure appropriate security controls are implemented across all systems and environments.
• Evaluate new technology offerings and recommend enhancements or changes to the overall technology landscape.
• Develop tools and processes to improve departmental efficiency and reduce manual effort.

 

Documentation, Training & Knowledge Sharing

• Create and maintain accurate technical documentation, including internal SOPs and system documentation.
• Assist in the training and development of IT team members through knowledge sharing and technical support.
• Develop and maintain cooperative, positive working relationships with employees across the organization.

 

Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency.

 

 

Qualifications

Education & Experience:

• 4-year college degree preferred.
• 7-10 years of related IT experience supporting MS Windows based systems.
• 5-years’ experience implementing and supporting MS Azure.
• Excellent communication skills.
• Analytical skills to evaluate solutions, billing, costs, and reports.
• Solid understanding and related experience with virtualization technologies.
• Proficient with PowerShell and other scripting platforms.
• Strong work ethic and a strong desire to take ownership of incidents and requests.
• Strong problem-solving skills, creative thinking, and innovation.

 

Work Environment:

• Primary work environment: Remote 
• Work schedule: Monday–Friday.
• Travel up to 50%