Join a diverse team of approx. 2000 professionals across four continents, driving innovation and growth within intive’s technology hubs. Work alongside industry experts trusted by leading brands like Audi, BMW, Deichmann, Meta, NewsCorp, Tandem, Paramount, Vorwerk, and Warner Bros. Discovery to create pioneering, sustainable digital experiences.
At intive, agile thinking and deep industry expertise come together across Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Technology, Media & Communication. Be part of a team that’s shaping the future of digital innovation.
What you will be doing:
- Monitoring production services, applications and infrastructure
- Helping with Production Outage/Escalation process and communication
- Triaging & documenting issues in slack channels
- Escalating, following up and being lead on issues to resolution
- Documenting and researching production issues to tie them to NR or other system alerts
- Documenting issue workflow and types
- Helping roll out new processes as well as helping enforcing processes
- Providing metrics on issue types and tying them to releases or other events where possible
- Working in QA on triage feedback, communication, and escalation
- Helping with automation of issue escalation where possible
You are a good match if you have:
- At least 3 years of experience as QA Engineer (automation)
- Experience with TypeScript and Python
- Experience with AWS services (such as CloudWatch and Lambda)
- Ability to quickly adapt and execute efficiently
- Very good command of English
- Ability to learn quickly - you will be provided with all the help to develop new skills needed for the role
- Open to working between 10:00 and 18:00 CET
You get extra points for:
- Prior SRE experience is not strictly required if you have a solid technical background and a strong ability to grow into the role
- Familiarity with tools like New Relic and MUX is a plus, but these can be learned within the team
- Experience with MS Copilot (agents and prompting, agentic AI orchestration with copilot)
Why Intive: