UI/UX Designer

UI/UX Designer

Req number:

R7423

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As the Lead User Experience Designer, you will endorse, adopt, and drive a product experience vision using range of user-centered design methodologies, providing insights and product design recommendations.

Job Description

We are seeking a Lead User Experience Designer to endorse, adopt, and drive a product experience vision using range of user-centered design methodologies, providing insights and product design recommendations. This role is remote and a full-time, contract role.

What You'll Do

• Organize and facilitate human-centered design practices such as brainstorming exercises, rapid prototyping, journey mapping, usability testing reporting, user needs analysis and proof of concept demonstrations that lead to customer validated, scalable design recommendations

• Mentor and coach designers in Human Centered Design, Lean UX, and Agile Methodologies as well as prototyping tools. Lead the team in understanding user needs, mapping needs to product value to create ideal experiences that bridge the business and user needs together

• Produce measurable results by guiding the team through coaching and delegation to understand business goals and how to meet user expectations and customer journeys within technical capabilities

• Foster and maintain a collaborative environment between cross-functional teams including digital strategy, product management, and development teams

• Provide subject matter expertise on multiple, complex projects, and proactively identify and prioritize opportunities that continuously elevate the product experience

• Take the lead in defining the vision for a product and advocate for and contribute to the digital roadmap by advocating key experience metrics and a continuous learning process

• Be a thought leader in user experience for internal and external teams and work with other leaders to advance the user experience design discipline within the enterprise, solving user problems with empathy and understanding of our customers

What You'll Need

Required:

• Bachelor’s UX Design, Human-Computer Interaction, or a design related field Required OR 6 years of related and progressive experience in lieu of Bachelor's degree.

• 7 years with Human Centered design strategies and design thinking exercises, and validated expertise in usability, analytics, user testing

• 7 years collaborating with Front-end engineers and Product managers to organize project planning and execution standards

• 7 years using facilitation, collaboration, and consensus-building skills, with experience in presenting to cross-functional teams and key stakeholders

• Figma Prototyping and Development Mode Training

• Jira Agile Management

• Human Centered Design (HCD) exercises or Design Thinking skills

• Generative AI Tools like Gemini and Copilot

• SAFe Agile Training Certification

• Fast learner who can lead Design and Development teams to launch products.

• Understand Accessibility Rules, and is comfortable leading cross-collaborative teams in Development, AEM Publishing, Content Strategy, and Product/Marketing Strategy

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$60.00-$65.00 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.