Pre-Service Specialist
Fully Remote •
Remote Worker - N/A
Job Type
Full-time
Description
- Obtain surgery benefits, prepare patient estimates, and collect financial obligations prior to surgery.
- Manage pre-payment plans to include collecting, posting, and assigning money.
- Research and resolve patient overpayments and patient refunds.
- Answer billing and payment related questions.
- Identify and communicate A/R trends to Pre-Service Supervisor / RCM Manager.
Requirements
- Minimum of two years’ experience working in all areas of collections in a physician practice.
- Knowledge of medical terminology, ICD 10, and CPT codes.
- Detail oriented and ability to multi-task in a fast paced environment.
- Strong knowledge of Microsoft Office applications and payer websites.
- Athena experience is preferred.
- Excellent written and oral communication skills as customer service is a major focus at UMP!