Accounts Receivable Specialist I

About this Role:

This is a 6-8 month contract role with the possibility of conversion to full-time employee with the client.

Schedule:

8 am to 5 pm EST M-F/ This will be remote, 5 days a week.________________________________________________________________________________________

Description:
• *Must have SAP/Salesforce/AR Recon experience.
• *Temporary Position
• **Pay is negotiable. Please provide your desired salary range on your application.

• Intermediate to advanced Excel experience
• Strong reconciliation skills
• Strong organizational skills; attention to detail
• Strong mathematical and analytical skills
• Demonstrated ability to resolve issues quickly, problem-solve and escalate appropriately.

Responsibilities
• Collaborates Across Departments and Customers - Works with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations.
• Customer Payment Analysis - Performs detailed payment analysis to determine actions required to resolve disputed items, including tracing sources of error, correcting billing documentation, and processing final billing.
• Manages Large and High-Profile Accounts -Reviews and oversees large and high-profile accounts for accuracy and resolution.
• Discrepancy and Dispute Resolution - Identifies payment discrepancies, initiates dispute resolution processes, and conducts follow-up as needed.
• Customer Communication - Maintains frequent contact with internal and external customers to address and resolve payments, disputes, and return issues.
• Reporting and Analysis - Generates and distributes reports to internal and external parties to facilitate work and decision-making processes.

Essential Qualifications
• Broad training in fields such as business administration, accounting, sales, marketing, or computer sciences, typically through completion of a two- to four-year degree or an equivalent combination of education and experience.
• More than three (3) years of experience in Business-to-Business (B2B) or Business-to-Government (B2G) collections and dispute resolution.
• Minimum of five (5) years of directly related and progressively responsible experience.

Preferred Qualifications
• Communication Skills
• Ability to communicate effectively, both orally and in writing.
• Problem-Solving Abilities - Demonstrated ability to resolve issues quickly, problem-solve effectively, and escalate appropriately when necessary.
• Accounting Knowledge of general accounting principles.
• Credit and Collections Expertise Familiarity with credit and collection operations procedures, including the reconciliation of A/R activity.
• Interpersonal Skills Strong interpersonal skills to build relationships with internal and external stakeholders.
• Reconciliation Skills Advanced reconciliation skills to manage complex account activities.
• Mathematical and Analytical Skills Strong mathematical and analytical abilities for problem-solving and data interpretation.
• Organizational Skills Strong organizational skills with a keen attention to detail.

Technical Skills Proficiency in Microsoft programs, including extensive knowledge of Microsoft Excel.