Administrative Assistant – Customer Engagement & Audit Support Professional (Remote/Hybrid)

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Join the arenaflex Team: Administrative Assistant – Customer Engagement

Are you a detail-oriented professional who thrives in a dynamic, collaborative environment? Do you excel at juggling multiple priorities while maintaining exceptional organizational skills? arenaflex is looking for a talented Administrative Assistant to support our King County audit teams and help us continue our mission of serving the public with integrity and excellence.

At arenaflex, we believe that great teams are built on diverse perspectives and inclusive practices. With multiple offices throughout the region and a workforce of dedicated professionals, we are committed to fostering an environment where every team member feels valued, supported, and empowered to do their best work. Our organization takes pride in offering flexible work arrangements, comprehensive benefits, and meaningful opportunities for professional growth.

About arenaflex

arenaflex is a premier organization dedicated to public service and accountability. With numerous offices across the region and hundreds of professionals working together toward common goals, we maintain a reputation for excellence, integrity, and innovation in everything we do. Our team members are united by a shared commitment to serving citizens and making a positive impact in our communities.

We understand that our greatest asset is our people. That's why we invest heavily in creating a supportive, inclusive workplace where diversity is celebrated, and every voice matters. Our collaborative culture encourages open communication, continuous learning, and mutual respect among team members at all levels.

Position Overview

We are currently seeking an experienced Administrative Assistant 3 to provide comprehensive administrative support to our King County audit teams. This is a fantastic opportunity for a seasoned professional who enjoys variety in their work and wants to make a meaningful contribution to public service.

This position offers a flexible hybrid work arrangement, allowing you to balance professional responsibilities with your personal life. You'll have the opportunity to work remotely while also supporting multiple offices in the King County area, providing valuable in-person assistance when needed.

Key Responsibilities

Administrative Support to Audit Management

• Serve as a trusted liaison between Audit Managers and other staff members, facilitating clear and effective communication


• Respond to daily information requests from Audit Managers via telephone and email with professionalism and timeliness


• Coordinate office operations to ensure optimal use of space, equipment, and personnel


• Establish and maintain liaison relationships with technical support teams in our central location


• Manage office accounts, lease agreements, and equipment maintenance schedules


• Oversee office supplies and equipment procurement within budget constraints and policy guidelines


• Exercise purchase authority while maintaining compliance with all financial policies


• Manage team-level equipment inventory according to organizational procedures

Budget and Financial Management

• Review and monitor team-level budgets with attention to detail and accuracy


• Serve as purchase card custodian, maintaining and reconciling purchase card activity logs and credit card statements


• Review, reconcile, and manage team recognition items, including procuring gift cards and recognition gifts


• Ensure all financial transactions comply with established policies and procedures

Human Resources and Payroll Support

• Coordinate comprehensive personnel administration activities, including recruitment efforts and interview scheduling


• Facilitate new hire orientation processes to ensure positive onboarding experiences


• Review and process staff time summaries, leave slips, and travel vouchers for accuracy and completeness


• Assist staff members in correcting any errors in timekeeping or expense documentation


• Submit required documentation to human resources and maintain organized file copies


• Oversee travel time review in accordance with team-level processes and policies


• Ensure all required human resources documents are processed correctly and filed appropriately

Audit Support and Client Services

• Assist auditees and citizens with concerns, questions, and information inquiries in a professional and courteous manner


• Maintain audit files, including initial setup, electronic data management, and future audit work files (FAWF)


• Coordinate record retention and destruction processes in compliance with legal requirements


• Assist with audit scheduling, including initial client contact, scheduling entrance and exit interviews


• Send out pre-audit request lists and update schedules as needed


• Support the management and tracking of outstanding hotline and fraud cases


• Maintain case activity logs and facilitate communication with citizens, clients, and team members regarding case status


• Assist with creating audit engagement letters for open audits


• Prepare and print documents for meetings, including entrance and exit conference materials


• Support data input activities as needed at the team level

Essential Qualifications

• Proven experience in administrative support roles, preferably in a professional or governmental environment


• Strong organizational skills with the ability to manage multiple priorities simultaneously


• Excellent verbal and written communication skills


• Proficiency in Microsoft Office applications and standard office equipment


• Ability to maintain confidentiality and handle sensitive information appropriately


• Strong attention to detail and accuracy in all work products


• Experience with budget monitoring and financial reconciliation


• Customer service orientation with the ability to work effectively with diverse populations


• Problem-solving skills and the ability to work independently with minimal supervision


• Flexibility to travel to different offices within the King County area as required

Preferred Qualifications

• Previous experience supporting audit teams or similar professional services


• Familiarity with human resources and payroll processes


• Experience in a public sector or government environment


• Knowledge of record retention policies and procedures


• Experience with inventory management systems


• Bachelor's degree in Business Administration, Public Administration, or a related field

Skills and Competencies

To succeed in this role, you'll need to demonstrate the following key competencies:

• Communication Excellence: Clear, professional communication both written and verbal is essential. You'll be the bridge between management and staff, so articulating information accurately is crucial.


• Organization Mastery: Managing multiple tasks, deadlines, and priorities requires exceptional organizational skills and the ability to stay focused under pressure.


• Technical Proficiency: Comfort with various software systems, spreadsheets, and database management will be important for this role.


• Relationship Building: Establishing positive working relationships with colleagues, managers, and external clients is fundamental to success.


• Adaptability: The ability to pivot between different tasks and responsibilities while maintaining quality is essential in our fast-paced environment.


• Integrity: Handling confidential information with the highest degree of professionalism and ethical conduct is non-negotiable.

Career Growth and Development Opportunities

At arenaflex, we believe in investing in our people. As a member of our team, you'll have access to:

• Comprehensive Training: We offer over 80 hours of training each biennium, giving you ample opportunity to develop new skills and enhance your existing expertise.


• Professional Development: Tuition reimbursement and professional certification support help you advance your career goals.


• Career Pathways: Our organization provides clear pathways for advancement for those who demonstrate commitment and excellence in their roles.


• Mentorship: You'll work alongside experienced professionals who can guide your growth and development.

Work Environment and Culture

arenaflex is proud to foster a workplace culture that values diversity, equity, inclusion, and mutual respect. We believe that diverse perspectives make our organization stronger and enable us to better serve the communities we support.

Our flexible hybrid work environment allows you to balance your professional responsibilities with your personal life. We understand that our employees have lives outside of work, and we strive to support a healthy work-life balance. Our modern offices are equipped with the tools and technology you need to succeed, whether working remotely or on-site.

You'll find that our teams are collaborative, supportive, and committed to shared success. We celebrate achievements, recognize contributions, and maintain an atmosphere where everyone feels welcome and valued.

Compensation and Benefits

We offer a comprehensive benefits package designed to support your health, wellness, and financial security:

• Competitive Salary: We offer compensation commensurate with experience and qualifications.


• Full Health Benefits: Medical, dental, and vision coverage for you and your family.


• Paid Time Off: Generous vacation, sick leave, and holiday pay.


• Retirement Plans: Retirement savings options to help you plan for the future.


• Wellness Programs: Resources and programs to support your physical and mental well-being.


• Professional Development: Reimbursement for education and professional certifications.

Join Our Team

If you're ready to take the next step in your career and make a meaningful impact, we encourage you to apply for this exciting opportunity. At arenaflex, you'll find more than just a job – you'll find a community dedicated to public service and excellence.

Our organization is committed to building and maintaining a workplace environment that is collaborative and supports all employees as we effectively carry out our mission. We ensure inclusion and equity throughout the organization, embracing the individual differences of our employees and the communities we serve.

Come be part of something bigger. Apply today and discover why arenaflex is a great place to grow your career!

arenaflex is an equal opportunity employer. We value diversity and encourage applications from all qualified individuals.