Bilingual (English/Spanish) Remote Medical Receptionist - Part-Time

Job Summary

Work from home helping patients get the care they need.

San Diego Doctors Group is hiring a bilingual (English/Spanish) remote phone receptionist to answer and route patient calls. This is a flexible, part-time role ideal for someone with chiropractic, personal injury, or medical experience who enjoys helping people and staying organized.

This role offers low call volume (5-10 calls per day), allowing you to focus on providing high-quality service to every patient.

Responsibilities
• Answer and route incoming phone calls in a courteous, professional manner
• Accurately record call details (including referring doctor & time of call)
• Send follow-up emails with call and referral information
• Maintain and update patient/referral tracking in Google Docs
• Low call volume manage only 5-10 calls per day, every call is important and handled with care
• Provide exceptional customer service and represent our network with professionalism

Qualifications
• Must reside in San Diego County (remote work, but local residency required)
• Bilingual in English and Spanish (required)
• Previous experience in a chiropractic practice, medical office, or personal injury setting preferred
• Excellent phone etiquette and communication skills
• Strong organizational skills and attention to detail
• Familiarity with Orange County CA is a plus as we have doctors there

Schedule
• Flexible part-time schedule (1-3 days a week)
• Typical hours: 8:30am-5:30pm on scheduled days
• Low daily call volume (approximately 5-10 calls per day, 8-10 minutes per call)

What We Offer
• Flexible, remote work environment
• Supportive and professional team
• Meaningful work helping connect patients with trusted doctors
• Opportunity for additional hours over time

Additional Information
• Candidates may be asked to complete a background check prior to hire
• Learn more about our group: www.SDDoctorsGroup.com

Job Type: Part-time

Pay: $100.00 - $150.00 per day

Application Question(s):
• Do you have experience handling patient phone calls, scheduling, or referrals?
• Are you comfortable using Google Docs to track and record patient information?
• What days and times are you typically available to work?
• Are you looking ultimately looking for Full-Time or Part-Time?
• Are you familiar with the Orange County, CA market? If, so how are you familiar?
• Please briefly describe any experience you have in chiropractic, personal injury, or healthcare?
• How many years do you have working in chiropractic, personal injury or healthcare office setting?

Language:
• Spanish (Required)

Location:
• San Diego County, CA (Required)

Work Location: Remote