Claims Assistant

Admiral Insurance Group is a leading provider of commercial insurance specializing in underwriting high-risk businesses. The Claims Assistant will provide administrative support to Claims Superintendents and assist with the claims life cycle, ensuring efficient processing and communication.

Responsibilities

• The Claims Assistant will be responsible for providing administrative support to the Claims Superintendents and assist in all aspects of the claim life cycle
• Responsible for Support Queue activities i.e. format letters mail, file/policy copies, download documents and void/stop payments in system
• Process deductible requests and send notices to the insureds
• Enter new losses and add documents to the system
• Access information in response to inquiries from attorneys, brokers, or insureds
• Respond to agents’ requests in the form of correspondence and via phone
• Maintain records and complete projects specific to accounts handled by the Claims Superintendents
• Review and approve payments entered by the superintendent
• Gather necessary information for CMS reporting
• Process all new vendor information in Contact Manager
• Check all new requests in system to prevent duplications
• Adjust and consolidate any duplicates
• Process all address changes as needed
• Verify the accuracy of Tax ID numbers received from vendors with the Internal Revenue Service
• Act as liaison for Finance for Tax IDs
• Act as liaison between claims personnel and vendor when requesting files from storage site
• Publish claims committee schedule twice per week and provide quarterly reports to Claims Department executives
• Submit medical malpractice reports as required by state medical boards and National Practitioner’s Data Bank
• Responsible for the Billing Inbox
• Review all independent adjuster invoices under $1,000 for compliance with guidelines
• Create activities for the superintendents to process invoices in source system
• Update rates and respond to any inquiries for LEX
• Additional projects as assigned

Skills

• High School Diploma required
• Minimum of 1-2 years of administrative support experience
• Ability to assess priorities and manage deadlines effectively
• Effective communication skills, both verbal and written
• Strong organizational skills
• Proficiency with MS Office Suite
• Associate or Bachelor's Degree, preferred
• Insurance industry knowledge is a plus

Benefits

• Health
• Dental
• Vision
• Life
• Disability
• Wellness
• Paid Time Off
• 401(k)
• Profit-Sharing plans

Company Overview