Coordinator, Talent

Our Client, a Waste Disposal company, is looking for a Coordinator, Talent for their Remote location.

Responsibilities:
• The Talent Coordinator assists in the onboarding of new talent.
• Serves as an ambassador for Client ensuring the candidate has a lasting and favorable impression of the company.
• Other minor duties may be assigned.
• First Point-of-Contact: Serve as the initial contact for candidates regarding background check and drug screen policies and processes, ensuring their questions are thoroughly addressed.
• Brand Ambassador: Embody the company's People First Commitments and Values of Success, Integrity, Diversity, Inclusion, Safety, Environmental Stewardship, and Customer Service in all interactions, acting as a brand ambassador.
• Partnership Building: Support internal and external customers by fostering engagement through prompt and effective responses to inquiries and issues.
• Effective Communication: Provide timely, thoughtful, and engaging written and verbal communication to customers throughout the hiring process.
• Process Knowledge: Maintain a thorough working knowledge of processes to accurately answer candidate questions and provide necessary information.
• Candidate Profile Management: Keep candidate offer profile notes updated with current and accurate data, reflecting the candidate's or new hire's status.
• Issue Resolution and Escalation: Ensure that all candidate and Talent Advisor questions are fully addressed, escalating complex or difficult issues as necessary.
• Pre-Employment Process Coordination: Work closely with the hiring team to provide updates on the candidate's pre-employment process and ensure that all pre-boarding actions are completed in a timely manner.
• Pre-Employment Checks: Monitor and follow through to ensure each pre-employment check is fully executed, remaining proactively engaged throughout every step of the process.
• Administrative Support: Perform administrative duties specific to the department, such as conducting research, processing requests, updating standard templates and reports, and preparing collateral materials.
• Customer Service Excellence: Provide high-quality, timely, and professional customer service, ensuring a positive experience for all stakeholders.

Requirements:
• The requirements listed below are representative of the qualifications necessary to perform the job.
• Education: High School Diploma or GED (accredited).
• Experience: Four years of prior work experience in HR or Recruitment.
• 1-3 years of experience
• Previous experience in Oil & Gas, Transportation or Waste experience preferred not required.
• Fluent in French, preferred not required.
• Proven ability to establish and maintain excellent working relationships
• Strong interpersonal and organizational capabilities
• Demonstrates initiative and self-motivation
• Ability to multi-task, manage conflicting priorities and meet deadlines
• Experienced and proficient (ability to use without assistance) with Microsoft Office, Teams, Excel, Outlook and internet searches
• Presentation skills
• Must be willing to work various start times to accommodate various time zones
• Excellent verbal and written communications skills
• Must have excellent time management and organizational skills in order to accomplish numerous tasks and assignments
• Proven problem solving ability and successful conflict resolution
• Strong analytical skills
• Excellent customer focus
• Work Standards - Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
• Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks
• Active Learning - Demonstrates zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information
• Customer Focus - Make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
• Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirement or cultures
• Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required, being proactive.

Why Should You Apply?
• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.