Customer Development Coordinator

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Customer Development Coordinator role offers valuable experience in sales development and involves responsibilities such as lead generation, outreach, and market research to support the sales team.

Responsibilities

• Assist in expanding the top-of-funnel for our sales pipeline by contributing to lead generation efforts. This may involve learning and executing effective prospecting techniques
• Work alongside the sales team to engage with potential leads through phone and email outreach. You'll receive guidance and training to become proficient in these communication methods
• Participate in identifying and researching prospective Consumer Packaged Goods (CPG) companies within SupplyPike's target market. You will learn about our industry and target audience as part of your role
• With mentorship, discover key decision-makers within our prospect companies, including the utilization of tools like LinkedIn to assist in this process
• Begin cultivating relationships with potential leads by initiating communications, understanding their challenges, and learning how to communicate the benefits of SupplyPike's offerings
• Collaborate with experienced team members in the sales, marketing, and product departments to learn and develop new approaches for reaching our target audience. Your fresh perspective and enthusiasm will be valuable assets in these collaborations

Skills

• Self-starter with attention to detail and follow-up skills
• A dynamic personality with a drive to reach decision-makers
• Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties
• Able to build positive relationships with people at SupplyPike through clear, concise, and timely communication
• Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus
• Experience in enterprise software sales is a huge plus

Benefits

• Comprehensive benefits package designed to support employees’ health, well-being, and financial security

Company Overview