Director of HIM Operations

Posted 2026-05-06
Remote, USA Full-time Immediate Start

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<p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Essential Job Functions</strong></span></span></p><ul style="list-style-type:disc;padding-left:24px;"><li><p style="margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Direct the HIM operations functions to ensure consistent operating in accordance </span></span><a name="_Int_pMT2eLEL"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">to</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"> the Firm’s policies and procedures.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Develop the infrastructure support framework to enable revenue growth, enhanced profitability and/or productivity.</span></span></p></li><li><p style="margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Identify, develop, and implement best practices and procedures for internal and external operational improvements.</span></span></p></li><li><p style="margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.7pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Direct the overall audit and compliance requirements needed to comply with Federal, State and Local laws as well as client contract requirements</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Oversee the Accounts Receivable process to ensure collection and low </span></span><a name="_Int_OMKqKG5f"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">AR</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;"> percentage is maintained.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Analyze and ensure compliance with operational KPI metrics.</span></span></p></li><li><p style="margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><a name="_Int_lgrRkoIK"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Serve as Liaison with Corporate concerning administrative matters in regard to client, consultant, and/or core employee matters.</span></span></a></p></li><li><p style="margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.7pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Collaborate with executive leadership to evaluate and adjust processes to improve operational efficiency and provide operational excellence.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.7pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Participate in formulating HIM market strategy and make recommendations on major business decisions.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Coordinate and ensure escalated issues are resolved.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Ensure employees are trained in new and existing systems and processes.</span></span></p></li><li><p style="line-height:100%;margin-bottom:.0001pt;margin-right:24.2pt;margin-top:.55pt;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;line-height:100%;">Develop annual budget requirements for operations teams.</span></span></p></li><li><p style="text-align:justify;"><a name="_Int_pE4vto0N"><span style="color:black;font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Perform duties in compliance with Company’s policies and procedures, including but not limited to those related to </span></span></a><a name="_Int_dzlbderC"><span style="color:black;font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">HIPAA</span></span></a><span style="color:black;font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"> and compliance.</span></span></p></li></ul><p style="line-height:100%;margin:.55pt 24.2pt .0001pt .5in;tab-stops:44.05pt;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Key Success Indicators/Attributes</strong></span></span></p><ul style="list-style-type:disc;padding-left:24px;"><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Ability to prioritize and multi-task in a fast paced, changing environment.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Demonstrate strong organizational skills and be detail oriented.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Ability to self-motivate and self-direct.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Ability to achieve set goals and deadlines.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Demonstrate strong time management skills.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Demonstrate excellent leadership, mentoring, and interpersonal skills.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Demonstrate the ability to analyze and problem solve.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Demonstrate strong commitment to team environment.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Proficient handling </span></span><a name="_Int_pM9GH8Ve"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">difficult situations</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"> and human relations issues with professionalism and respect.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Ability to maintain professionalism when interacting with internal and external customers.</span></span></p></li><li><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook).</span></span></p></li></ul><p style="text-align:justify;"> </p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Supervisory Responsibility</strong></span></span></p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Yes, has the following direct reports: Regional Coding Manager, Coding Supervisor, Coding Manager, Registry Manager, Registry Supervisor, Interim HIM Director.</span></span></p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Work Environment</strong></span></span></p><p style="text-align:justify;"><a name="_Hlk155880911"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">This job operates in a remote home office environment. This role routinely uses standard office equipment such as computers and phones</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">.</span></span></p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Physical Demands</strong></span></span></p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></span></p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</span></span></p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Position Type/Expected Hours of Work</strong></span></span></p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">This is a full-time position. Days and hours of work are </span></span><a name="_Int_AMUXKf7u"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">generally Monday</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"> through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.</span></span></p><p style="text-align:justify;"> </p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;"><strong>Travel</strong></span></span></p><p style="text-align:justify;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;">Travel required; up to 20%</span></span></p><p style="line-height:100%;margin:.55pt 24.2pt .0001pt 0in;tab-stops:44.05pt;"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;letter-spacing:-.1pt;line-height:100%;"><strong>Other Duties</strong></span></span></p><div style="border-bottom:solid windowtext 1.5pt;border:none;margin-left:0in;margin-right:24.2pt;padding:0in 0in 1.0pt 0in;"><p style="border:none;line-height:100%;margin:.55pt 0in .0001pt;padding:0in;tab-stops:44.05pt;"><a name="_Int_SAeDT04k"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;letter-spacing:-.1pt;line-height:100%;">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;letter-spacing:-.1pt;line-height:100%;"> Duties, </span></span><a name="_Int_xXocovls"><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;letter-spacing:-.1pt;line-height:100%;">responsibilities</span></span></a><span style="font-family:" avenir="" next="" lt="" pro",sans-serif;"=""><span style="font-size:10.0pt;letter-spacing:-.1pt;line-height:100%;"> and activities may change at any time with or without notice. Employees may perform other duties as assigned.</span></span></p></div>

<br><p style="margin:0px">Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves more than 350 healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit <a href="http://www.omegahms.com/" target="_blank" rel="nofollow">www.omegahms.com</a></p>
<p><b>AAP/EEO Statement</b></p>
<p>Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.</p>
<p>Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at <a href="mailto:[email protected]" target="_blank" rel="nofollow">[email protected]</a>.</p>



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