**Experienced Airport Agent - Ramp and Customer Service Representative**

At arenaflex, we're on a mission to revolutionize the way we travel, and we're looking for talented individuals to join our team as Airport Agents - Ramp and Customer Service Representatives. If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and have a keen eye for detail, we want to hear from you.

• *About arenaflex**

arenaflex is a leading airline that operates with a commitment to excellence, safety, and customer satisfaction. As a subsidiary of American Airlines Group, we provide regional flight service under the American Eagle brand and ground handling services for many American Airlines Group flights. With a rich history dating back to 1998, we've grown to become one of the largest regional airlines in the world, with hubs in Dallas/Fort Worth, Chicago, Miami, and Los Angeles.

• *Why Join arenaflex?**

We offer a range of benefits that make us an attractive employer, including:

• **Amazing Employee Flight Privileges**: As an arenaflex team member, you'll enjoy access to employee flight privileges within the American Airlines global network, allowing you to explore the world while earning your miles.
• **Training and Development Programs**: We're committed to helping you grow your career, with comprehensive training and development programs designed to equip you with the skills and knowledge you need to succeed.
• **Comprehensive Health and Life Benefits**: Our comprehensive health and life benefits (subject to location) ensure that you and your loved ones are protected and supported.

• *Responsibilities**

As an Airport Agent - Ramp and Customer Service Representative, you'll play a critical role in ensuring the smooth operation of our airport operations. Your responsibilities will include:

• **Guiding and Directing Aircraft**: You'll guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures.
• **Loading and Unloading Baggage**: You'll load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials, some of which can weigh up to 75 lbs.
• **Operating Ground Equipment**: You'll drive ground equipment such as tugs, belt loaders, and bag carts to help planes push in/out of gates, load baggage, and deliver baggage to claim areas or connecting flights.
• **Collaborating with the Internal Team**: You'll work closely with our internal team to ensure safe and on-time departures, and may be required to clean the interior of aircraft, clean and service aircraft lavatories.
• **Providing Excellent Customer Service**: You'll be the face of arenaflex, providing exceptional customer service to our passengers and ensuring that their travel experience is seamless and enjoyable.

• *Qualifications**

We're looking for individuals who possess the following qualifications:

• **Minimum Age**: 18 years old
• **Education**: High school diploma, GED, or international equivalent
• **Driver's License**: Valid, unexpired, and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
• **Availability**: Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off
• **Flexibility**: Flexible to work additional hours with short notice when operationally necessary
• **Physical Ability**: Must be able to carry, bend, lift, and turn with bags and other items weighing up to 75 lbs.
• **Weather Conditions**: Must be willing and able to work outside in variable weather conditions
• **Communication Skills**: Ability to communicate in a clear, polite, and friendly manner
• **Language Skills**: Must be able to read, write, fluently speak, and understand the English language
• **Authorization**: Authorized to work in the United States without sponsorship

• *What We Offer**

As an Airport Agent - Ramp and Customer Service Representative at arenaflex, you'll enjoy a range of benefits, including:

• **Competitive Pay Rate**: $13.53/hr
• **Opportunities for Career Growth**: We're committed to helping you grow your career, with opportunities for advancement and professional development.
• **Collaborative Work Environment**: You'll be part of a dynamic and supportive team that's passionate about delivering exceptional customer experiences.
• **Recognition and Rewards**: We recognize and reward our team members for their hard work and dedication, with opportunities for bonuses and other incentives.

• *How to Apply**

If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and have a keen eye for detail, we want to hear from you. Apply now to join our team as an Airport Agent - Ramp and Customer Service Representative at arenaflex.