**Experienced Customer Service Associate – Temporary Role at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate, you'll play a vital role in creating a welcoming and inclusive environment for our customers, while also providing top-notch service and support. If you're passionate about delivering outstanding customer experiences and have a knack for building strong relationships, we want to hear from you!

• *About arenaflex**

arenaflex is a leading retail pharmacy chain dedicated to helping our customers live healthier, happier lives. With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible in the retail pharmacy space. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team.

• *Key Responsibilities**

As a Customer Service Associate at arenaflex, you'll be responsible for:

• Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and efficient checkout service
• Engaging customers and patients by greeting them and offering assistance with products and services
• Resolving customer issues and answering questions to ensure a positive customer experience
• Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience
• Recommending items for sale to customers and recommending trade-up and/or companion items
• Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed
• Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
• Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
• Implementing arenaflex asset protection procedures to identify and minimize profit loss
• Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
• Completing resets and revisions as directed
• Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
• Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complying with all arenaflex policies and procedures; maintaining respectful relationships with coworkers
• Completing special assignments and other tasks as assigned

• *Training and Personal Development**

As a Customer Service Associate at arenaflex, you'll have access to ongoing training and development opportunities to help you grow and succeed in your role. You'll attend training sessions and complete Performance Progress Learning (PPL) modules requested by your manager or assigned by corporate.

• *Essential Qualifications**

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

• *Preferred Qualifications**

• Prefer six months of experience in a retail environment
• Prefer to have prior work experience with arenaflex

• *Skills and Competencies**

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to work effectively in a team environment
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to lift up to 25 pounds and stand for long periods of time

• *Career Growth Opportunities and Learning Benefits**

As a Customer Service Associate at arenaflex, you'll have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. You'll have access to ongoing training and development opportunities, including:

• Performance Progress Learning (PPL) modules to help you develop your skills and knowledge
• Ongoing feedback and coaching from your manager and colleagues
• Opportunities for advancement and career growth within the company
• Access to arenaflex's employee recognition and rewards program

• *Work Environment and Company Culture**

arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. We offer a range of benefits and perks, including:

• Competitive hourly rate
• Opportunities for advancement and career growth
• Ongoing training and development opportunities
• Access to arenaflex's employee recognition and rewards program
• A supportive and inclusive work environment
• Flexible scheduling and work-life balance

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive hourly rate and a range of benefits and perks, including:

• Competitive hourly rate
• Opportunities for advancement and career growth
• Ongoing training and development opportunities
• Access to arenaflex's employee recognition and rewards program
• A supportive and inclusive work environment
• Flexible scheduling and work-life balance

• *How to Apply**

If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we want to hear from you! Apply now to become a Customer Service Associate at arenaflex.