**Experienced Data Entry Specialist – Innovation Investigator Understudy**

At arenaflex, we're on a mission to revolutionize the aviation industry through innovation and exceptional service. As a vital member of our team, you'll play a crucial role in maintaining accurate and organized records that support our operational excellence. Join us in delivering exceptional service and driving innovation in the aviation industry.

• *About arenaflex**

arenaflex is a leading airline that has been serving the aviation industry for decades. Our commitment to innovation and customer satisfaction has earned us a reputation as a trusted and reliable partner. We're proud to offer a dynamic and inclusive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional service and making a positive impact on the lives of our customers.

• *Foundation**

Our Quality Management Office (QMO) is a critical component of our Innovation space, focusing on the application side of our operations. This team is responsible for ensuring the quality of the applications used by our teams, including airline stewards and pilots, to perform their daily tasks. Without ensuring that these applications are of high quality, it could lead to issues during flight operations, affecting our overall performance. Our daily work involves collaborating with Case's (Scrum Expert, Engineer, Product Owners) to test the application as they make changes, as well as tracking metrics to showcase progress and keep management informed about testing status.

• *Client and Business**

Our Southwest Getaways (SWAV) group is at the forefront of developing a new, revenue-generating product for arenaflex beyond its core air product. This is a fast-paced, highly focused business drive where you'll have the opportunity to learn about the air business as well as the travel industry as a whole.

• *Career Growth Opportunities and Learning Benefits**

arenaflex is committed to providing employees with equal opportunities for learning and self-improvement. As an Innovation Investigator Understudy, you'll have the chance to make a meaningful impact in your group's projects, work collaboratively with other Innovation Assistants and workgroups, and contribute to achieving arenaflex's organizational goals. Our organization's purpose is to connect people to what's important in their lives through friendly, reliable, and affordable air travel, all while having fun and developing yourself as a future expert.

• *Responsibilities and Obligations**

The responsibilities and obligations of the Innovation Investigator Understudy may include, but are not limited to:

• Working with business clients to conduct requirements analysis related to frameworks and business processes to develop quality technical solutions.
• Ensuring solutions are aligned with internal tooling, business processes, and conform to departmental guidelines.
• Managing timelines for planning, coding, testing, and executing to ensure solutions are completed on time and within budget.
• Acting as a resource to ensure effective communication between business and Innovation groups.
• Participating in framework and acceptance testing.
• Scope of work varies depending on the group project.

• *Essential and Preferred Qualifications**

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint) required.
• Essential knowledge of business analysis, process modeling, and improvement is preferred.
• Essential knowledge of technical environment required.
• Openness to Agile methodologies is preferred.
• Essential understanding of project management procedures.
• Critical thinking and verbal communication skills required.
• Ability to remain organized and manage multiple and simultaneous tasks under tight deadlines.
• Past investigator internship experience within the past year is preferred.
• Experience resolving business issues in a capstone or case competition is preferred.
• Functions well in a culture that is open, direct, respectful, and empathetic.

• *Work Environment and Company Culture**

arenaflex is committed to creating a dynamic and inclusive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional service and making a positive impact on the lives of our customers. We value open communication, respect, and empathy, and we're looking for individuals who share these values.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including a salary of $25/hour, as well as a range of benefits and perks. These may include health insurance, retirement plans, paid time off, and professional development opportunities.

• *How to Apply**

If you're a motivated and detail-oriented individual who is passionate about innovation and customer service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our culture, and to submit your application. We can't wait to hear from you!