**Experienced Full Stack Information Specialist II – Splunk Development and Customer Support**

At arenaflex, we're on a mission to revolutionize the way we approach information management and customer support. As a seasoned Information Specialist II, you'll play a pivotal role in driving innovative solutions for information use across our organization. If you're passionate about working with cutting-edge technologies like Splunk and have a knack for delivering top-notch customer experiences, we want to hear from you!

• *About arenaflex**

arenaflex is a leading online retailer of pet items, dedicated to providing a seamless and enjoyable shopping experience for our customers. With a strong focus on customer satisfaction and a commitment to innovation, we're constantly looking for talented individuals to join our team. As a remote-friendly company, we offer the flexibility and work-life balance that our employees deserve.

• *Key Responsibilities**

As an Information Specialist II, you'll be responsible for:

• Planning and developing high-quality content for versatility, reliability, and execution
• Troubleshooting complex Splunk issues using your expertise in cutting-edge searching and dashboarding
• Collaborating with external applications and frameworks as needed
• Advancing and teaching our customer community on Splunk search, alarm, and dashboard best practices
• Providing daily functional and local area support
• Performing information understanding, ordering, and enhancement
• Creating and managing information articles, such as fields, extractions, labels, event types, queries, workflow activities, pseudonyms, and macros
• Developing report-based reports and information model speed increase
• Working from home with the flexibility to manage your schedule

• *What You'll Need**

To succeed in this role, you'll need:

• At least 3 years of experience in creating advanced Splunk dashboards and searches in Splunk
• Experience in pre-planning (Python, JavaScript, or other)
• Familiarity with Splunk's Basic XML System and application structure
• Understanding of ordinary expressions
• Ability to drive insights with data and Splunk products
• Experience in making dashboards in Dashboard Studio
• Knowledge of Ansible and Git
• Understanding of website architecture
• Experience in working collaboratively with application teams to drive innovative solutions for corporate information collection to business logging stages
• Ability to handle intricate Splunk organization issues using knowledge of automation, pre-planning, Ansible, AWS, REST APIs, and Splunk Enterprise
• Experience in creating, testing, and deploying various Splunk setups and Splunk technology add-ons
• Possession and driving of Splunk system and information organization best practices, including information onboarding
• Ability to help with the formation of advanced dashboards, reports, alarms, and other information objects in Splunk to drive value across the organization
• Working from home allowed
• Eligibility for the Employee Reference Program

• *Essential Qualifications**

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in Splunk development and customer support
• Strong understanding of Splunk's features and capabilities
• Experience in working with external applications and frameworks
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team

• *Preferred Qualifications**

• Master's degree in Computer Science, Information Technology, or related field
• Experience in working with big data and data analytics
• Knowledge of cloud-based technologies and platforms
• Experience in working with agile development methodologies
• Certification in Splunk or related technologies

• *Skills and Competencies**

• Strong understanding of Splunk's features and capabilities
• Experience in working with external applications and frameworks
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team
• Strong understanding of data analytics and big data
• Experience in working with cloud-based technologies and platforms
• Knowledge of agile development methodologies
• Certification in Splunk or related technologies

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to helping our employees grow and develop their careers. As an Information Specialist II, you'll have access to:

• Ongoing training and development opportunities in Splunk and related technologies
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and professional growth
• Flexible work arrangements and remote work options
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance

• *Work Environment and Company Culture**

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional customer experiences and working collaboratively to drive innovation and growth. As an Information Specialist II, you'll be part of a dynamic and supportive team that's dedicated to making a difference in the lives of our customers.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive salary and benefits package, including:

• Competitive hourly rate of $20/hour
• Flexible work arrangements and remote work options
• Ongoing training and development opportunities
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and professional growth
• Recognition and rewards for outstanding performance
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays

• *How to Apply**

If you're passionate about working with cutting-edge technologies like Splunk and have a knack for delivering top-notch customer experiences, we want to hear from you! Apply now to join our team as an Information Specialist II and take the first step towards a rewarding and challenging career at arenaflex.