Experienced Inflight Team Scheduling Coordinator – Operations Control Center Leadership Role (Remote Eligible)

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About arenaflex

Welcome to arenaflex, where we believe that air travel is more than just getting from point A to point B—it's about connecting people and joining the world together. As one of the most prominent airlines in the global aviation industry, we take pride in our mission to create meaningful connections across continents while delivering exceptional customer experiences. Our vision extends beyond transportation; we are committed to being a force for positive change in the communities we serve, live in, and fly to every single day.

At arenaflex, diversity isn't just a buzzword—it's the foundation of our success. We believe that a truly diverse and inclusive workforce drives innovation, enhances customer service, and strengthens our position as a leader in the aviation industry. With operations spanning numerous regions around the globe, serving millions of customers and employing thousands of dedicated professionals, we understand the unique responsibility we have to create opportunities and foster an environment where every individual can thrive.

Our growth trajectory is ambitious and exciting. In the years ahead, arenaflex will be expanding our team significantly across every department and region. This is the perfect time to join our organization and build a rewarding career with one of the most respected names in aviation. When you join arenaflex, you're not just accepting a job—you're embarking on a journey that offers professional development, travel benefits, and the chance to be part of something truly extraordinary.

Why Inflight Services at arenaflex?

Our passengers choose arenaflex because of our unwavering commitment to safety and our passion for exceptional service. The Inflight Services team at arenaflex is comprised of diverse, driven individuals who work collaboratively to connect people and join the world. From operational management and team planning to safety and service strategy, our Inflight Services division provides the innovative approaches, tools, training, and guidance necessary for our flight attendants to deliver the best possible customer experience.

This team plays a critical role in our mission to become the best airline in the history of aviation. By ensuring efficient crew scheduling and maintaining seamless operations at our System Operations Control Center, you will directly contribute to the smooth functioning of our flight operations and the satisfaction of millions of travelers worldwide.

Position Overview

We are currently seeking an experienced and motivated Inflight Team Scheduling Coordinator to join our System Operations Control Center (NOC) team. This is a exceptional opportunity for a results-oriented professional with strong leadership skills and a passion for operational excellence in the aviation industry.

As the Inflight Team Scheduling Coordinator, you will be responsible for coordinating the movement of Inflight crew schedulers and overseeing shift activities within our NOC. You will serve as a vital link between various departments, ensuring effective communication and collaboration while maintaining positive relationships with all stakeholders, including flight attendant association representatives.

Key Responsibilities

• Coordinate Crew Scheduler Activities: Manage and direct the movement of Inflight team schedulers at the System Operations Control Center, ensuring optimal coverage and efficiency across all shifts.


• Supervise Shift Operations: Administer and oversee shift activities of the Inflight Team Scheduling functions, ensuring compliance with company policies and industry regulations.


• Cross-Functional Collaboration: Arrange and maintain effective communication with other working groups within the NOC to ensure seamless operations and quick resolution of any issues.


• Documentation Management: Ensure contractual agreements and scheduling practices are documented consistently and efficiently, maintaining accurate records for compliance and audit purposes.


• Internal Communications: Function as the primary contact with bases and other departments within the NOC, enabling open communication and demonstrating teamwork through cross-functional working relationships.


• Union Relations: Maintain positive relationships with flight attendant association representatives, fostering a collaborative and respectful working environment.


• Team Leadership: Lead and coordinate a team of senior schedulers and schedulers, providing guidance, mentorship, and performance feedback.


• Employee Development: Develop employees and support positive employee engagement initiatives, creating a motivating and supportive work environment.


• Subject Matter Expertise: Represent Inflight Planning as a Subject Matter Expert (SME) for organizational IT, training, and project initiatives, contributing to process improvements and system enhancements.


• Continuous Improvement: Identify opportunities for operational improvements and implement best practices to enhance efficiency and service quality.

What We're Looking For

Minimum Qualifications (Required)

• High School diploma or GED equivalent


• Minimum of 4 years of Functional Management experience


• Minimum of 4 years of Scheduling Operations experience


• Demonstrated ability to promote inclusivity, effective communication, and employee development


• Strong verbal communication and interpersonal skills


• Proficiency in reading and writing in English


• Proficient in using Microsoft Office applications (Word, Excel, and PowerPoint)


• Must be legally authorized to work in the United States for any employer without sponsorship


• Successful completion of background check and interview process to meet employment eligibility requirements


• Demonstrated reliable and punctual attendance is an essential function of this position

Preferred Qualifications (Strong Plus)

• 4+ years of Functional and People Management experience


• Prior Inflight Crew Planning or Scheduling experience in the aviation industry


• Experience leading or directing team schedulers


• Proven track record of managing shift operations for large teams


• Experience coordinating and communicating with multiple internal and external stakeholders


• Knowledge of union relationships and collective bargaining agreements


• Familiarity with workforce management software and scheduling systems


• Understanding of FAA regulations and airline operations

Skills and Competencies for Success

To excel in this role at arenaflex, you should possess a unique combination of technical skills, leadership abilities, and personal attributes:

• Leadership Excellence: Ability to inspire and motivate team members while driving performance and maintaining high standards.


• Communication Mastery: Exceptional verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.


• Problem-Solving Agility: Strong analytical thinking with the ability to quickly identify issues and implement effective solutions under pressure.


• Organizational Mastery: Excellent organizational and time management skills, with the ability to handle multiple priorities simultaneously.


• Collaborative Spirit: Team-oriented mindset with experience building cross-functional relationships and fostering positive work environments.


• Adaptability: Flexibility to adapt to changing circumstances and operate effectively in a dynamic, fast-paced environment.


• Technical Acumen: Comfortable learning new systems and technologies, with proficiency in data analysis and reporting.

Career Growth and Development Opportunities

At arenaflex, we invest heavily in the growth and development of our employees. This position offers numerous opportunities for career advancement within our organization. As you demonstrate your capabilities and expand your expertise, you may progress into senior management roles within Inflight Services, Operations, or other areas of the airline.

We provide comprehensive training and development programs designed to help you build the skills needed for long-term success. From formal classroom training to hands-on learning experiences, you'll have access to resources that support your professional growth. Additionally, we offer tuition reimbursement for continuing education, allowing you to pursue advanced degrees or professional certifications that align with your career goals.

The aviation industry offers diverse career paths, and your experience as an Inflight Team Scheduling Coordinator will provide valuable insights into airline operations, workforce management, and leadership—skills that are highly transferable throughout the industry.

Work Environment and Culture

At arenaflex, we pride ourselves on creating a supportive, inclusive, and dynamic work environment. Our culture is built on mutual respect, collaboration, and a shared commitment to excellence. We believe that when our employees thrive, our company thrives, and we're dedicated to fostering an atmosphere where everyone feels valued and empowered to do their best work.

Our System Operations Control Center operates around the clock, reflecting the nature of aviation which never sleeps. This role may require flexibility in working hours, including weekends and holidays, to ensure continuous operational coverage. However, we offer flexible work arrangements and remote work options where possible, understanding the importance of work-life balance.

You'll be joining a team of passionate professionals who are dedicated to connecting the world. The friendships and professional connections you build at arenaflex will last a lifetime, and you'll be part of a community that truly makes a difference in the lives of the millions of passengers we serve each year.

Compensation and Benefits

arenaflex offers a comprehensive and competitive benefits package designed to support your health, wealth, and well-being. We believe in rewarding our employees for their hard work and dedication.

Health and Wellness Benefits

• Comprehensive health insurance plans (medical, dental, and vision coverage)


• Prescription drug coverage


• Health and wellness programs


• Wellness screenings and health incentives


• Exercise facilities and gym membership discounts

Financial Benefits

• Competitive salary with performance-based bonuses


• Retirement savings plans (401(k) with company match)


• Employee stock purchase plans


• Life insurance and accidental death and dismemberment (AD&D) coverage

Time Off and Work-Life Balance

• Paid time off (vacation, holidays, and sick leave)


• Flexible work arrangements and remote work options


• Family and medical leave


• Paid parental leave for new parents

Travel Advantages

• Exclusive discounts on airline tickets for employees and their families


• Travel benefits such as access to airport lounges


• Reduced rates on hotels, rental cars, and other travel services

Additional Perks

• Employee Assistance Programs (EAP) providing counseling services and resources


• Professional development and training opportunities


• Tuition reimbursement for continuing education


• Employee recognition programs for outstanding performance


• Employee appreciation events and rewards


• Discounts on various products and services

Join Our Team

arenaflex is more than just an airline—it's a global connection network that brings people together. If you're ready to take your career to new heights and be part of something extraordinary, we encourage you to apply for this exciting opportunity.

We value diverse experiences and perspectives, and we encourage every individual who meets the minimum qualifications to apply. While having the "ideal" qualifications makes for a stronger candidate, we welcome applicants who may not feel they check every single box! We are constantly looking for individuals who will bring something truly unique to our team.

If you're passionate about aviation, thrive in fast-paced environments, and want to play a crucial role in keeping the world connected, then arenaflex is the place for you. Apply today and start your journey with a company that's going places!

Ready to explore the world? Apply now and become part of the arenaflex family!