**Experienced Part-Time Customer Service Representative – arenaflex Store**

Join the arenaflex team as a Part-Time Customer Service Representative and be a part of a dynamic and supportive environment that prioritizes customer satisfaction and employee growth. As a key member of our team, you will provide exceptional customer service to arenaflex members, prospective members, and guests, ensuring a Judgement Free fitness experience.

• *About arenaflex**

arenaflex is a leading fitness company that transforms lives through affordable fitness. As the largest arenaflex franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. Our mission is to empower individuals to achieve their fitness goals and live a healthier lifestyle.

• *Our Values**

At arenaflex, we embody the following values:

• **We Are Accountable**: Self-starters who pursue excellence.
• **We Are Driven**: Problem solvers who deliver results.
• **We Are Passionate**: Positive energy with a real desire to help others.
• **We Are Ambitious**: Always learning and growing toward success.

• *Customer Service Representative Benefits**

As a Customer Service Representative at arenaflex, you will enjoy the following benefits:

• **Growth Opportunities**: Over 90% of our management team started as an entry-level team member.
• **Competitive Pay**: Hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date.
• **Shift-Differential Pay**: For select shifts.
• **PTO for All Employees**: Paid time off for all employees.
• **Employee Assistance Program**: Access to a comprehensive employee assistance program.
• **Free Employee Black Card Membership**: Including one free Black Card Membership for a direct family member.

• *Customer Service Representative Responsibilities**

As a Customer Service Representative, you will be responsible for:

• **Providing a Superior Level of Customer Service**: Ensuring an exceptional Judgement Free member experience.
• **Answering Phones in a Friendly Manner**: Using information script.
• **Greeting Members, Signing Up, and Touring New Members**: Logging amenities.
• **Responding to Member Questions and Concerns**: In a timely and professional manner.
• **Processing Beverage or Merchandise Purchases**: Through the point of sale system.
• **Promoting Unique Fitness Instruction Classes**: To active members and new members.
• **Providing a Clean, Sanitized, and Safe Club Environment**: Ensuring a Judgement Free fitness experience.

• *Qualifications**

To be a successful Customer Service Representative at arenaflex, you will need:

• **Customer Service Experience**: Previous experience in customer service.
• **High School Diploma/GED Equivalent**: Preferred.
• **Must be 18 Years of Age or Older**: To work in a fitness environment.
• **Basic Computer Proficiency**: Ability to use a computer and point of sale system.

• *Physical Demands**

As a Customer Service Representative at arenaflex, you will be required to:

• **Frequent Lifting, Carrying, Pushing, and Pulling**: Up to 75 lbs.
• **Encountering Cleaning Chemicals**: During shift.
• **Frequent Climbing, Balancing, Kneeling, and Crouching**: During shift.
• **Continual Reaching with Hands/Fingers/Arms**: During shift.

• *Join the arenaflex Team**

If you are a motivated and customer-focused individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity. Join the arenaflex team and be a part of a dynamic and supportive environment that prioritizes customer satisfaction and employee growth.