Experienced Retirement Benefits Administrator – 401(k) Plan Management & Employee Financial Wellness Programs (Remote Opportunity Available)

Join arenaflex: Shape the Financial Future of Our Associates

Are you ready to make a meaningful impact on the financial well-being of millions of people? At arenaflex, we believe that our greatest asset is our people—more than 1.6 million associates who come to work every day driven by purpose and opportunity. As a global leader in retail and consumer services, arenaflex operates an extensive network of stores, e-commerce platforms, and distribution centers across the United States and around the world. Our commitment to helping associates achieve their financial goals goes beyond traditional employee benefits; we strive to be a partner in their journey toward long-term financial security and prosperity.

When you join our Global People team at arenaflex, you become part of a dynamic organization that values innovation, integrity, and inclusive growth. You'll have the opportunity to work with industry-leading professionals, contribute to meaningful programs, and develop skills that will advance your career in human resources, benefits administration, or financial services. We are currently seeking an experienced Retirement Benefits Administrator to join our Economic Benefits team and help us continue to deliver world-class retirement planning support to our associates nationwide.

About the Role: Retirement Benefits Administrator

As a key member of our Economic Benefits team, you will play a pivotal role in administering retirement plans that help our associates improve their financial well-being and achieve their long-term economic goals. This position offers the unique opportunity to work remotely while collaborating with cross-functional teams across the organization.

In this role, you will be responsible for the daily administration of our 401(k) plan and other retirement savings vehicles. You will work closely with the team to identify opportunities to enhance and improve our plans, streamline processes, and help our associates effectively understand and engage with their financial benefits. This is not just a job—it's a chance to make a real difference in the lives of our people and their families.

The ideal candidate will thrive in a fast-paced environment, possess strong analytical skills, and have a genuine passion for helping others achieve financial security. If you're looking for a career where your work directly impacts people's futures, this is the opportunity for you at arenaflex.

What You'll Bring to arenaflex

We're looking for professionals who are excited about challenges and ready to innovate in the benefits administration space. The ideal candidate will bring:

• Multi-tasking Excellence: You'll be balancing numerous activities simultaneously and have the agility to re-prioritize tasks as requirements change. The ability to manage competing deadlines while maintaining attention to detail is essential.


• Project Management Experience: Prior experience in benefits program design, data analysis, and market research will serve you well in this role. You should be comfortable leading initiatives from conception through completion.


• Innovation Mindset: You must be adaptable, curious, and uncomfortable with the status quo. We're looking for someone who constantly seeks to improve programs, processes, and outcomes rather than accepting things as they are.


• Communication Excellence: Strong listening abilities, critical thinking skills, and the ability to articulate solutions clearly are essential. You'll be communicating with associates, leadership, and external partners regularly.


• Analytical Capabilities: Strong analytical skills with some knowledge of statistical analysis and comfort working with large datasets. You should be able to interpret data and draw meaningful insights that inform decision-making.


• Retirement Plan Expertise: Knowledge of 401(k) plans or other retirement plans is required. Familiarity with ERISA regulations and retirement plan administration will be highly valued.


• Technical Proficiency: Comfort with benefits administration systems, Microsoft Office Suite, and the ability to learn new software platforms quickly.

What You'll Do at arenaflex

As a Retirement Benefits Administrator at arenaflex, your responsibilities will span multiple areas of benefits management and compliance:

Compliance Management

• Work with senior leadership and legal counsel to ensure accurate processes are in place to maintain compliance with 401(k) related regulations


• Research pending legislation and changes to laws affecting retirement plans


• Manage enrollment requests within allocated time frames


• Develop, organize, and facilitate process training to ensure procedures remain compliant


• Participate with internal and external stakeholders to roll out and communicate community procedures, communication materials, and resources


• Support with escalated calls related to appeals cases


• Write and respond to service inquiries from customers


• Develop, monitor, and report outcomes to management

Third-Party Administrator Management

• Research and benchmark new Third-Party Administrators (TPAs) and business partners


• Provide analytical support and recommendations to senior management for plan design decisions


• Conduct on-site visits and audits


• Work with TPA contacts to ensure service and financial goals are met according to contractual agreements


• Maintain open lines of communication with TPAs


• Translate requirements to ensure proper interpretation and benefits administration


• Provide training and education to TPAs


• Review and approve third-party and supplemental plan communications


• Review and recommend improvements to multiple benefits systems

Eligibility Management

• Manage electronic eligibility files and discrepancies for all benefits plans


• Ensure plans are administered in compliance with federal, state, and local laws and regulations


• Research and interpret new and changing regulations


• Determine needed system and process solutions to conform with new requirements


• Resolve identified issues based on file information


• Collaborate with providers to make needed adjustments


• Create and implement necessary reporting and controls around business processes to ensure accuracy and compliance

Plan Design & Project Management

• Manage plan design change projects for benefits systems


• Analyze project needs and interpret file design requirements


• Evaluate requirements against existing systems


• Translate file requirements to ensure proper business procedures and benefits management


• Evaluate modern system barriers and determine needed machine changes


• Identify potential effects of changes to system processes


• Participate with information systems division to determine the best solution while maintaining compliance


• Influence and negotiate with carriers to accommodate file connectivity


• Provide guidance to new companies regarding requirements for system connectivity


• Manage eligibility record programming among multiple vendors


• Resolve complex problems which impact internal teams and external partners


• Develop project plans and lead business customers through the project management system


• Create communication plans to announce project processes to leadership and stakeholders


• Manage the approval process for project parameter changes

Professional Development & Compliance

• Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans


• Provide expert advice and guidance to others within the application of information and best practices


• Support and align efforts to meet client and business needs


• Build commitment for perspectives and rationales


• Offer and support the implementation of business solutions by building relationships with key stakeholders


• Identify business needs and determine necessary strategies and practices


• Monitor progress and outcomes while recognizing opportunities for improvement


• Model compliance with company policies and procedures


• Support business mission, values, and standards of ethics and integrity

Why Choose arenaflex?

At arenaflex, we believe that our success is directly tied to the well-being of our associates. That's why we offer one of the most comprehensive benefits packages in the industry. When you join our team, you'll enjoy:

Competitive Compensation

We offer competitive pay along with performance-based incentive awards. Your salary will reflect your experience, skills, and contributions to our organization's success.

Health & Wellness Benefits

Your health is our priority. We provide comprehensive medical, vision, and dental coverage for you and your family. Our wellness programs include resources and initiatives designed to support your physical and mental well-being.

Financial Security Benefits

• 401(k) Retirement Plan: Plan for your future with our 401(k) program, which includes a company match to help you grow your savings


• Stock Purchase Plan: Eligible employees may purchase arenaflex stock at a discount


• Company-Paid Life Insurance: Financial protection for you and your family


• Short-Term and Long-Term Disability: Income protection in case of illness or injury

Paid Time Off

We believe in work-life balance and offer generous paid time off including PTO (including sick leave), parental leave, family care leave, bereavement leave, jury duty, and voting leave.

Career Development

• Education assistance with college degrees and professional certifications


• Training and development programs to enhance your skills


• Career advancement opportunities within the organization


• Access to tuition reimbursement programs

Additional Perks

• Associate discount card for additional savings on purchases


• Military service pay


• Adoption fee reimbursement


• Employee assistance program for personal and professional challenges


• Flexible work arrangements including remote opportunities


• Company discounts and special offers

Our Culture at arenaflex

arenaflex is more than just a workplace—it's a community committed to diversity, inclusion, and sustainable growth. We promote diversity and inclusion in our workforce and have initiatives focused on fostering an inclusive environment where every associate feels valued and empowered.

We encourage our team members to get involved in community service and philanthropic activities, reflecting our commitment to making a positive impact beyond our business operations. When you join us, you'll immerse yourself in our culture, becoming a trailblazer and a true agent of change.

Together, we think beyond the status quo and inspire others to awaken positive change. We provide the essential tools and insights our people need to succeed, functioning as partners at every stage of workforce planning, skills management, organizational design, and change control.

Apply Today

If you're ready to take the next step in your career and make a meaningful impact on the financial futures of our associates, we invite you to apply for this exciting opportunity at arenaflex. This is your chance to grow professionally, develop new skills, and be part of a team that truly values its people.

Join us in Global People and become an integral part of our sustainable success. We look forward to welcoming you to the arenaflex family!

Note: The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to include or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of personnel assigned to this job. The complete job description may be made available as part of the hiring process.

Eligibility requirements apply to some benefits and may depend on your job type and duration of employment. Benefits are subject to change and may be subject to specific plan or program terms.