Field Service Engineer - Birmingham, AL

Beckman Coulter Diagnostics is a global leader in clinical diagnostics, committed to innovating for tangible impact in patient health. As a Field Service Engineer, you will provide excellent customer service by installing and maintaining diagnostic instrumentation and systems, directly impacting patient health and overall well-being.

Responsibilities

• Under minimal supervision, serve as lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment
• May assist and/or train newer Field Engineers
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and adhering to cycle times
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business

Skills

• Associates degree OR military experience with at least 1 year diagnosing and repairing mechanical, electromechanical, and/or electronic equipment (as field service engineer, biomedical engineer or similar)
• This position requires travel up to 20%, which may potentially include overnight stays, within the Northern Alabama region
• Hold a current valid driver's license and good driving record over last three years
• Willing to work different shifts as business needs and ability to travel and provide service in assigned geography, as well as periodic travel to other regions or for training
• Bachelor's degree
• Experience collaborating with internal team members and external customers

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)

Company Overview

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