General Manager - Product Strategy & Performance

Acuity is seeking a GM to lead Acuity’s product portfolio, owning the end‑to‑end strategy, performance, and evolution of products across Personal and Commercial lines. This role serves as the steward of Acuity’s product suite, aligning portfolio decisions with growth, profitability, and customer needs. The GM will drive a disciplined product management and portfolio governance framework to support informed product investment decisions and partner closely with other departments to ensure competitive positioning. As a senior thought partner to executive leadership, this individual will translate corporate strategy into a clear product vision, roadmap, and performance narrative while promoting insight‑driven decision making and continuous optimization across the product lifecycle.

ESSENTIAL FUNCTIONS: 

• Own Acuity’s enterprise product strategy and portfolio performance across Personal and Commercial lines, ensuring alignment with corporate objectives and risk appetite.
• Integrated fulfillment of an overarching product strategy, through the lens of Acuity’s optimal product portfolio mix, while ensuring Product Leads are accountable for their individual product performance.
• Leverage a product portfolio management framework, enabling consistent evaluation of growth, profitability, retention, competitiveness, and customer value.
• Lead executive‑level conversations on product investment, prioritization, expansion, optimization, and rationalization.
• Translate corporate strategy into a clear product vision, roadmap, and performance narrative for leadership and stakeholders.
• Oversee comprehensive product performance insights, including product‑level, regional, and segment‑based analysis, to inform decisions and strategic shifts.
• Partner closely with Underwriting, Actuarial, and Distribution to align product design, pricing, underwriting intent, and go‑to‑market execution.
• Align with the General Manager of Market Strategy and Distribution leadership to ensure the strategic cascade is brought to life within regional functions.
• Guide disciplined experimentation and “test‑and‑learn” initiatives to drive innovation while maintaining underwriting and financial rigor.
• Ensure ongoing surveillance of competitive dynamics, regulatory changes, and marketplace trends, proactively positioning Acuity’s products to win.
• Lead and prioritize the Product Strategy and Performance work portfolio, ensuring focus on the highest‑value opportunities and clear accountability for outcomes.
• Represent the product perspective in enterprise planning, cross‑strategy alignment, and long‑range corporate initiatives.
• Build, mentor, and inspire a high‑performing product leadership team that thinks and acts at the enterprise level.
• Highly regular and predictable attendance.
• Performs other duties as assigned.

EDUCATION: 

Bachelor’s degree and extensive applicable experience

EXPERIENCE: 

• Extensive senior‑level experience in Property & Casualty insurance, with deep expertise across multi‑line Personal and Commercial products.
• Demonstrated leadership in product management, portfolio strategy, or enterprise product oversight, with accountability for growth, profitability, and lifecycle performance.
• Proven ability to evaluate product portfolios holistically, balancing customer value, underwriting discipline, pricing adequacy, and long‑term strategic positioning.

OTHER QUALIFICATIONS: 

•  Elevate strategic conversations beyond individual products to portfolio‑level outcomes and trade‑offs.
•  Exceptional executive communication, briefing, and synthesis skills; able to translate complexity into clarity.
•  Advanced analytical capability (quantitative and qualitative), with strong business judgment and problem‑solving skills.
•  Proven leader of leaders—able to develop product talent, coach strategic thinking, and build a strong succession pipeline.
•  Highly collaborative and influential, cultivating trusted relationships across senior leadership and functional teams.
•  Adaptive, curious, and forward‑looking; continuously monitors industry, regulatory, and customer trends to inform strategy.

*Acuity does not sponsor applicants for U.S. work authorization.* 

This job is classified as exempt. 

The salary range for this position is $200,000-$250,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. 

For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process. 

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. 

If you have a disability and require reasonable accommodations to apply or during the interview process, please contact our Talent Acquisition team at [email protected]. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.