Generalist Human Resources

Pet Valu is a company devoted to pet lovers, providing everything pets need for healthy and happy lives for over 40 years. They are seeking a Generalist Human Resources professional to handle employee relations, coaching, and HR administrative tasks while supporting the management team and ensuring compliance with policies and regulations.

Responsibilities

• Investigating and answering employee relations questions and concerns in person, over the phone, via e-mail, or through the anonymous employee hotline
• Coaching and providing guidance on a variety of topics
• Partnering with the management team to provide perspective on topics such as complex employee relations issues, performance coaching & development, succession planning, compensation recommendations, termination pay recommendations, and more, according to company policy and Employment Standards regulations
• Sharing best corporate practices with franchisees and referring franchisees to 3rd party resources, where appropriate
• Drafting various employee letters, as required
• Conducting exit interviews and termination meetings including speaking to terminated employees regarding their questions, feedback and issues
• Coordinating leaves of absence, return to work, and modified duties
• Supporting the payroll auditing process including auditing timecards, following up on missing hours, and any other support as required
• Utilizing HRIS (Workday) to provide administrative support and creating and running reports to support audits and follow ups
• Providing confirmation of employment to outside parties (i.e. Service Canada, Immigration)
• Conducting HR Orientations
• Participating in employee engagement initiatives and social committees
• Participating in Health & Safety Committees and other Health & Safety related initiatives
• Assisting with HR Projects, as assigned

Skills

• 1-3 years of Human Resources administrative experience required
• Ability to facilitate difficult conversations in a prompt and appropriate manner
• Ability to maintain a level of professionalism and confidentiality in all interactions
• Strong interpersonal, collaborative and influencing skills, including presentation, facilitation and negotiation
• Ability to ensure legal and policy compliance
• Ability to serve as a change agent
• Excellent judgment and customer service skills
• Strong time management skills and ability to adapt to frequently changing work demands/priorities
• Comfortable working in a distribution centre environment where frequent employee in-person support is required
• Post-Secondary education with a focus in Human Resources Management, preferred
• CPHR or working towards, preferred
• 1-3 years of Human Resources client group support experience with a strong background in performance management and employee relations experience, preferred

Benefits

• Employer-paid full suite of benefits, including mental health coverage.
• Employee Share Purchase Plan.
• Tuition reimbursement.
• Collaborative and supportive team, focused on personal development and growth.

Company Overview