Government Consultant

Job Title
Government Consultant

About your role:

As a Government Consultant, you will serve as a trusted advisor to public sector clients by leading delivery execution, managing operational cadence, and driving issue resolution across complex engagements. You will work closely with client stakeholders and cross-functional teams at Fiserv to manage priorities, reduce risk, and deliver consistent outcomes. Your work will strengthen long-term client relationships across federal, state, municipal, nonprofit, higher education, and utility organizations.

What you'll do:
• Serve as a primary point of contact for public sector clients by planning work, aligning priorities, and driving timely execution across active engagements
• Lead cross-functional issue resolution by partnering with internal teams and external stakeholders to define problems, evaluate options, and deliver practical solutions
• Manage risk, issue, and change activities by maintaining tracking logs, coordinating owners and timelines, and escalating through appropriate channels when needed
• Produce and maintain delivery documentation including plans, milestones, dependencies, risk and issue logs, and executive-ready status reporting
• Coordinate work across multiple stakeholders by tracking commitments, facilitating follow-up actions, and driving action items to closure
• Apply knowledge of Fiserv platforms, products, systems, and operational processes to support quality, compliance, and client delivery outcomes

Experience you'll need to have:
• 6+ years of experience in customer-facing consulting, implementation, or delivery roles supporting client relationship management and project execution
• 6+ years of experience in issue, risk, and dependency management across complex client engagements using documented tracking methods such as RAID logs, action logs, or milestone plans
• Experience creating client-facing deliverables and internal reporting using Microsoft Office tools including Word, Excel, Outlook, and OneNote
• Experience coordinating work across distributed teams and external stakeholders through recurring status meetings, shared documentation, and follow-through on deliverables
• Experience producing executive-ready updates, delivery artifacts, and operational documentation for public sector or regulated client environments
• Bachelor's degree or an equivalent combination of education, work, and/or military experience.

Experience that would be great to have:
• Experience in financial technology or payment processing implementations
• Experience supporting federal, state, municipal, nonprofit, higher education, or utility clients
• Experience with change management practices in matrixed delivery environments
• Familiarity with government procurement, compliance, or reporting requirements

How you'll work:
• This role requires use of a computer and audio equipment.

Travel:This role requires regular travel (25%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:
• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).