Implementation and Training Consultant
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Define and document customer requirements: Overall business process and workflow, Reporting needs, Data structure and definition
- Identify opportunities to improve business processes
- Configure and implement software: Setup of software modules, Internal modeling of customer processes
- Provide customer training
- Consulting on data conversion
- Consulting on go-live cutover
- Assistance with resolving customer issues related to software implementation
- Assistance delivering technical solutions to customer issues when applicable
- Accurate entry of time for billable and non-billable on a daily basis
- Participation/Compliance in Trimble People Experience activities
- Engagement surveys: Provide daily recaps of customer engagement activity to Trimble project managers and customer stakeholders
- Responsiveness to customer and internal inquiries in a timely manner
- Review respond to email/requests on daily basis
- Communicate realistic response/delivery dates to customer and internal stakeholders
- Communicate changes to delivery dates in a timely manner
- Requirements:
- At least 3-5 years of experience implementing and/or supporting software with external clients
- BA/BS or equivalent work experience
- Knowledge of Microsoft Office and Google for Work applications
- Ability to work independently
- Strong ability to translate business issues into systems and operational solutions
- Time management skills to handle multiple task assignments and prioritize work appropriately
- Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives
- Ability to learn quickly, and to remain current with rapidly developing software in an ever-changing industry
- Strong follow-through, with a willingness to own and manage projects from end to end
- Excellent verbal and written communication skills demonstrating the ability to work with internal and external customers.
- Benefits:
- Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
- Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.