Inside Property Adjuster - Charlotte, NC Hybrid

Allstate is a company dedicated to protecting families and their belongings from life’s uncertainties. They are seeking an Inside Property Adjuster who will provide exceptional service by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately.

Responsibilities

• Provide exceptional service to our policyholders
• Virtually inspecting damages
• Investigating coverage
• Preparing estimates
• Settling claims promptly and accurately
• Interacting with customers, contractors, and vendors through various software platforms
• Communicating through different channels, including voice calls, email, and text messages
• Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants
• Utilizing multiple tools to get the job done in a fast-paced environment
• Executing policies along policy agreements
• Keeping a clear record of your work in a claims system
• Ensuring timely and accurate documentation is completed as you work on each claim

Skills

• 1+ years of previous customer service experience required
• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Residency within 30 miles of Charlotte Railyard location is strongly preferred for this role

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Company Overview