Insurance Data Entry Specialist – Policy Documentation, Processing & Quality Control (Hybrid - Phoenix, AZ)

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Join arenaflex: Where Precision Meets Opportunity

Are you detail-oriented, organized, and looking for a meaningful role in the insurance industry? arenaflex is currently seeking a talented Insurance Data Entry Specialist to join our growing team in Phoenix, Arizona. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and take pride in maintaining accuracy and quality in their work.

At arenaflex, we understand that behind every data entry record there's a person, a family, or a business relying on precise documentation. Your role as a Data Entry Specialist will be instrumental in ensuring that insurance policies are accurately drafted, processed in a timely manner, and that our client relationships remain strong. This isn't just about typing—it's about being a crucial part of a system that protects what matters most to people.

We are proud to partner with one of the industry's leading organizations, and we want you to be part of our success story. If you're ready to take the next step in your career and join a team that values precision, collaboration, and professional growth, we encourage you to apply today!

Position Overview

As an Insurance Data Entry Specialist at arenaflex, you will play a vital role in our client's insurance operations. Your primary responsibility will be to review source documents and accurately enter data into our proprietary software systems to issue insurance transactions. This position requires someone who can maintain a high level of accuracy while managing multiple tasks efficiently.

The ideal candidate will have excellent attention to detail, strong communication skills, and the ability to work both independently and as part of a team. You'll be working with various internal partners and will be responsible for ensuring all policy documentation is complete, accurate, and compliant with company policies.

This is a hybrid position based in Phoenix, AZ. New team members will begin with an in-office period for the first two weeks to complete IT setup and training, after which the schedule will transition to a hybrid model—3 days in the office and 2 days working from home. This arrangement offers flexibility while maintaining the collaborative environment that makes our team successful.

Key Responsibilities

As an integral member of the arenaflex team, you will be responsible for the following duties:

• Document Review and Data Entry: Carefully review source documents including Acord applications, emails, and Excel spreadsheets to accurately enter data into our proprietary software systems for issuing insurance transactions.


• Data Verification and Quality Control: Compile, sort, and verify the accuracy of all data before entry. Locate and correct any data entry errors to maintain the highest quality standards.


• Policy Documentation: Ensure all policy documentation is complete, accurate, and fully complies with company policies and regulatory requirements.


• Communication: Contact and communicate with internal partners via phone, email, Microsoft Teams, or in person as needed to gather information, resolve discrepancies, and ensure smooth processing.


• Ancillary Group Functions: For those assigned to the Ancillary Group, responsibilities may include processing Loss Runs, handling Declinations and Close Outs, managing Renewal Conversions, and preparing Renewal documentation.


• Time Management: Effectively multi-task, prioritize assignments, and manage time to meet deadlines and maintain service levels.


• Continuous Improvement: Identify process improvements and suggest solutions to enhance efficiency and accuracy.

Essential Qualifications

To succeed in this role at arenaflex, candidates must meet the following requirements:

• Education: High school diploma or GED required.


• Experience: 0-3 years of related business experience preferred. We welcome both experienced professionals and motivated newcomers who are eager to learn.


• Technical Skills: Must be computer savvy with the ability to navigate multiple screens efficiently. Proficiency in Microsoft Word, Outlook, and Excel is required, including skills in column sorting and cell formatting.


• Communication Skills: Strong verbal and written communication skills are essential for effective collaboration with internal partners.


• Attention to Detail: Exceptional attention to detail with the ability to identify and correct errors before they become issues.


• Organizational Skills: Ability to multi-task, prioritize effectively, and manage time in a fast-paced environment.


• Team Player: Must be able to work independently as well as collaborate effectively with team members.


• Critical Thinking: Ability to analyze information, solve problems, and make sound decisions.


• Remote Work Readiness: Comfortable working within a remote environment while maintaining productivity and communication.


• Platform Knowledge: Familiarity with WebEx is a plus.


• Vaccination Requirement: As per company policy, all newly hired employees must be fully vaccinated for COVID-19 as of their start date. Reasonable accommodations will be provided to unvaccinated individuals in accordance with federal, state, and local law.

Preferred Qualifications

While not required, the following qualifications will help you stand out as a top candidate:

• Previous experience in insurance industry data entry or policy processing


• Familiarity with Acord forms and insurance documentation


• Advanced Excel skills including formulas, pivot tables, and data analysis


• Experience with proprietary software systems


• Knowledge of insurance terminology and procedures


• Prior experience in a hybrid or remote work environment

Work Schedule and Compensation

We understand that work-life balance is essential. That's why we offer flexible scheduling to accommodate our team members' needs:

• Work Hours: Start times range between 7:00 AM and 9:00 AM, with end times between 3:30 PM and 5:30 PM. The specific schedule will be determined based on training requirements and business needs, with details discussed at the time of offer.


• Position Type: Hourly contract position (W2 only)


• Duration: 12-month contract with potential for extension or conversion based on performance and business needs.


• Location: Phoenix, AZ 85027

Why Join arenaflex?

At arenaflex, we believe that our greatest asset is our people. When you join our team, you're not just accepting a job—you're launching a career with opportunities for growth, learning, and professional development. Here's what you can expect when you become part of the arenaflex family:

Professional Development

We are committed to helping our team members grow. Through comprehensive training programs, mentorship opportunities, and exposure to industry-leading practices, you'll gain valuable skills that will serve you throughout your career. Whether you're just starting out or looking to expand your expertise, arenaflex provides the resources and support you need to succeed.

Collaborative Culture

We pride ourselves on fostering a supportive and inclusive work environment. At arenaflex, collaboration isn't just a buzzword—it's how we operate. You'll work alongside talented professionals who are eager to share their knowledge and help you thrive. Our team-oriented approach ensures that everyone has a voice and that collective success is celebrated.

Work-Life Balance

We understand that our team members have lives outside of work. Our hybrid scheduling model allows you to enjoy the flexibility of working from home while still maintaining meaningful in-person connections with your colleagues. This balance helps you stay productive, engaged, and satisfied in your role.

Industry Experience

By joining arenaflex, you'll gain hands-on experience in the insurance industry—a sector that offers stability, growth potential, and diverse career paths. You'll develop expertise in policy processing, quality control, and client relations, skills that are highly valued across industries.

arenaflex: Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we are committed to creating a diverse and inclusive workplace. We believe that diversity strengthens our team and drives innovation. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.

We will provide reasonable accommodation to qualified individuals with disabilities, including regarding COVID-19 vaccination requirements, in accordance with applicable federal, state, and local laws. If you require accommodation during the application or hiring process, please let us know—we're here to help.

Ready to Apply?

If you're looking for a rewarding career where your attention to detail and commitment to quality make a real difference, we want to hear from you! This is an excellent opportunity to join a respected organization, develop your skills, and advance your career in the insurance industry.

Don't miss this chance to become part of the arenaflex team. Apply now and take the first step toward an exciting new chapter in your professional journey!

For immediate consideration, please submit your application today. We look forward to welcoming you to arenaflex!