Membership Director – Digital Marketing, Communications Boards
Posted 2026-05-05
Remote, USA
Full-time
Immediate Start
- Job Description:
- You’ll be at the front line of our growth—being a part of the connections we build with senior decision-makers and bringing the right people to the table for powerful, peer-driven conversations within our membership communities.
- You will lead one of our Digital Marketing & Communications Boards, either the Social Media Board or new AEO Board (AI search & discoverability) supporting senior leaders at the world’s largest companies.
- You’ll guide peer conversations on social media and/or AEO, SEO, AI search and discoverability.
- Research cutting-edge business issues to develop relevant discussion topics and facilitate valuable dialogue among senior leaders.
- Lead, facilitate, and guide complex, high-level discussions via group conference calls, 1-on-1 member connections, in-person Board Meetings, and Fast Feedback email conversations that highlight the big ideas and drive actionable outcomes for members.
- Build deep professional and personal relationships with the members you serve by understanding what matters to them, so you can guide the conversation where it's most meaningful, relevant, and valuable.
- Defend the integrity of the community by helping to enforce confidentiality and membership qualification standards for Board members.
- Partner with Member Operations to ensure members are provided with outstanding service, infrastructure, and a supportive culture.
- Manage membership account health to secure annual renewals.
- Requirements:
- Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
- A comfortable and natural leader of a group who can take charge of a room.
- Quickly connects with executives on a personal and professional level.
- Experienced moderator and facilitator who can lead peer-to-peer discussions for executives without it being about you.
- Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
- Similar experience with (a) work focused on content, policy, or issues; or (b) experience as a membership leader, community manager, moderator, or facilitator.
- Experience with senior executives at large companies in a professional context: Has worked directly with Fortune 1000 executives (CXO, VP, Director) as an employee, consultant, or vendor.
- Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.
- Benefits:
- Health insurance
- 401(k) matching
- Flexible Paid Time Off Policy
- 12 paid company holidays
- Summer Hours to help you recharge
- Comprehensive group benefits including health, dental vision, and flexible spending accounts