Mobile Service Technician - Remote Position

Remote Mobile Service Technician

Company: Beach Ford Lincoln
Location: Charleston Market - Remote
Job Type: Full-Time

Position Overview

We are seeking a skilled and self-motivated Remote Mobile Service Technician to deliver high-quality vehicle maintenance and repair services directly to customers at their homes, workplaces, or designated locations. This role combines technical expertise with customer-facing service, representing Ford’s commitment to convenience, innovation, and excellence.

Key Responsibilities

• Perform routine maintenance and light repair services on Ford and competitive make vehicles (e.g., oil changes, tire rotations, battery replacements, recalls, and software updates) at customer locations


• Diagnose mechanical and electrical issues using mobile diagnostic tools


• Communicate clearly with customers about vehicle condition, recommended services, and timelines


• Manage daily schedule, travel routes, and service appointments efficiently


• Maintain and organize a fully equipped mobile service vehicle


• Accurately document services performed, parts used, and customer interactions via digital systems


• Follow all safety protocols and company standards

Qualifications

• High school diploma or equivalent (ASE certification preferred)


• 2+ years of automotive technician experience (Ford experience a plus)


• Strong diagnostic and problem-solving skills


• Valid driver’s license with a clean driving record


• Ability to work independently with minimal supervision


• Comfortable using tablets, mobile apps, and diagnostic software


• Strong customer service and communication skills

Preferred Skills

• Experience with mobile or field service operations


• Familiarity with Ford systems, tools, and service procedures


• EV (Electric Vehicle) maintenance knowledge is a plus

Physical Requirements

• Ability to lift up to 50 lbs


• Comfortable working outdoors in varying weather conditions


• Frequent standing, bending, and kneeling

Benefits

• Competitive pay (hourly + performance incentives)


• Company-provided mobile service vehicle and tools


• Health, dental, and vision insurance


• Paid time off and holidays


• Ongoing training and certification opportunities

Why Join Ford?

Join a forward-thinking team that is redefining automotive service through mobility and convenience. As a Mobile Service Technician, you’ll play a key role in delivering a modern, customer-first experience while working with cutting-edge automotive technology.