Office Associate

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Percipia is seeking an Office Associate to assist with business operations, including human resources and finance. The role involves managing office communications, supporting the c-suite team, and organizing corporate events while ensuring smooth operational processes.


Responsibilities

  • Collect, process and manager paperwork for new hires, terminations, and counsel reports via ADP Workforce Now
  • Maintain employee HR folders
  • Act as the company HR Business Rep between ADP Workforce Now and Percipia
  • Manage yearly Dental, Vision, HSA, 401k, Life Insurance renewals via ADP TotalSource
  • Manage yearly BCBS medical insurance renews via ADP Workforce Now (October)
  • Be an HR liaison for all US employee’s – go to for employee HR assistance and confidential complaints
  • Assist Customer Success Manager (CMS) manage and support client records via Zoho CRM
  • Input new products into Zoho CRM
  • Generate, manage, and process client invoices
  • Deposit checks via Chase Business (office check scanner) or physically go to the bank
  • Process and issue payment to utility providers, reseller partners, and employee reimbursements
  • Review employee credit card charges for accuracy
  • Process quarterly tax statements for Texas Department of Revenue
  • File all paperwork
  • Maintain and purchase office supplies
  • Work with vendors to purchase any hardware/software
  • Send and receive packages and mail
  • Issue MNDA and Reseller Agreements to new partners
  • Generate and distribute office announcements, holiday’s, birthday’s
  • Plan and execute company events and outings
  • Travel to select tradeshows to assist with setup
  • Provide project and/or task assistance to CEO and COO

Skills

  • Associate's degree
  • Strong problem identification and objection resolution skills
  • Able to build and maintain office moral
  • Exceptional verbal communication and presentation skills
  • Excellent listening skills
  • Strong written communication skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Ability to travel and attend sales events or exhibits
  • Ability to work individually and as a part of a team
  • High level of integrity and ethical leadership abilities
  • Experience with customer relationship management (CRM) software
  • Valid driver's license
  • Able to lift 30-50 lbs
  • Administrative experience: 1 year
  • Office Management: 1 year
  • Associate's degree

Benefits

  • Dental
  • Vision
  • HSA
  • 401k
  • Life Insurance
  • BCBS medical insurance

Company Overview

  • Percipia stays abreast of the latest technological trends in offering guestroom applications in IP Telephony & system integration platforms. It was founded in 2000, and is headquartered in Chicago, Illinois, USA, with a workforce of 11-50 employees. Its website is https://www.percipia.com/.

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