Real Estate Closing Processor (Remote | Full-Time | 2PM–10PM EST)

Job Summary

Comfortable Closings is a fast-growing nationwide signing service that partners with title companies, mortgage lenders, and financial institutions to help them locate notaries across America for real estate closings.

We are seeking a detail-oriented Closing Processor. This role is responsible for ensuring real estate closing documents are executed accurately, correctly, and efficiently. You will work closely with notaries providing them with instructions and reviewing the executed documents after each closing. The Closing Processor will also be responsible for ensuring closing documents are returned to our client's office in a timely manner by monitoring the UPS and Fedex website.

This is a critical role that directly impacts the success of each closing which in return effects client satisfaction.

The ideal candidate thrives in a fast-paced environment enjoying consistent work. He or she must have patience as some orders take longer than others and require critical thinking and decision-making skills. The ideal candidate also must have excellent communication skills and have the ability to multi-task while maintaining accuracy.

Duties
• Provide accurate instructions to notaries before each appointment
• Review documents after each closing to ensure accuracy and prevent funding delays
• Monitor shipping status to ensure a timely delivery to our clients' office
• Handle last minute changes with appointments, cancellations, and urgent requests
• Monitor orders to ensure they are completed on time
• Communicate with internal team members to ensure daily success

Skills:
• Ability to work efficiently in a fast-paced, deadline driven environment (THIS IS THE MOST IMPORTANT SKILL TO HAVE AT OUR COMPANY)
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving skills
• Ability to remain calm and professional under pressure
• Basic computer proficiency and ability to learn new software systems quickly

What We Are NOT Looking For
• Candidates who do NOT like consistent workflow
• Candidates who do NOT like working in fast-pace and high-pressure environments
• Part time candidates
• Candidates who struggle with multi-tasking

Compensation
• $40,000 - $55,000 (based on experience)
• Opportunity for growth within a rapidly scaling company
• Bonuses
• Commission

Benefits
• PTO/Sick Time
• Work from home
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Pay: From $19.00 per hourBenefits
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):
• Are you comfortable working while on camera?
• How many phone calls and emails do you feel comfortable handling per day?
• Describe your experience managing multiple tasks in a fast-paced environment.
• You have 5 new orders come in at the same time. How do you prioritize and handle them?
• A notary cancels last minute 30 minutes before an appointment. What do you do?

Work Location: Remote