[Remote] Community Associate

Note: The job is a remote job and is open to candidates in USA. DraftKings Inc. is a technology company focused on innovation and AI-driven solutions. They are seeking a Community Associate to engage with players on their Discord server, create community-first campaigns, and monitor player sentiment to enhance the overall experience.

Responsibilities

• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments
• Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs
• Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams
• Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience
• Champion the community’s voice across the company while upholding our brand tone and standards
• Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation)

Skills

• At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands
• Deep familiarity with Discord, including mod tools, roles, bots, and engagement features
• Proven ability to create thumb-stopping content and conversations tailored to specific communities
• Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for
• A strong sense of urgency and ownership — you're fast, proactive, and solutions-focused
• An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat
• Experience moderating high-volume communities or social platforms during live events
• Knowledge of responsible gaming practices and customer safety

Benefits

• Bonus
• Equity
• Benefits

Company Overview